The communications industry has made significant progress in restoring trust in the telephone network. STIR/SHAKEN has given us a way to identify who signed a call and the level of attestation they are making. But there is still a fundamental question we cannot...
When you log into the CFCA membership website, you will notice a small icon at the bottom left of the page Our new AI Chatbot Feature!The chatbot is powered by Chatbase and has been built by the AI Integration Sub-Committee, chaired by Simon Marchand. The AI model was...
Every year on 30 July, the United Nations marks World Day Against Trafficking in Persons, highlighting one of the world's most serious human rights abuses. While trafficking is commonly associated with forced labour and sexual exploitation, a growing number of victims...
Each year on 30 July, the United Nations marks the World Day Against Trafficking in Persons, raising awareness of one of the world's most serious human rights violations and calling for stronger global action to prevent the exploitation of vulnerable people....
Trust is the foundation of every successful customer interaction. But as fraud and spoofing risks keep rising, trust is harder to earn and easier to lose, especially across voice and messaging. That’s why Somos hosted the third installment in the Somos Trust Framework...
By Stacy Graham, President, CFCA Every day we work to protect consumers, investigate fraud, solve complex problems, and support our organizations. We juggle deadlines, travel, long meetings, and the ever-changing challenges that come with our profession. We're...
Earlier this month CFCA Summer Educational Event 2026 brought together fraud management professionals, communications providers, technology vendors, and industry experts from around the world for two days of learning, collaboration, and knowledge sharing in Stockholm,...
Synthetic mule accounts are not accidental anomalies. They are intentionally constructed identities designed to move fraud proceeds through the financial system while appearing legitimate. A traditional money mule uses a real person’s account to transfer stolen funds....
The New Cost of Doing Business According to a recent study commissioned by Somos, over 99% of financial institutions deal with fraud, with nine out of ten seeing a continued rise in fraud attempts in 2025. Fraud is no longer just an issue to be dealt with – but a...
The multi-year battle to secure the voice channel and combat scam and spam robocalls has hit a wall, so to speak, between the haves and the have-nots. The nation’s top carriers, with sufficient budget and resources to invest in robocall mitigation efforts, continue to...
Do you believe your organizations can benefit from joining CFCA to fight fraud collaboratively?
Do you want to join us at one of our Educational Events?
Have a question about CFCA membership?
Contact us, we will be happy to assist you.
Please use a legitimate business email address when enquiring.
Thank you.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.