Written by AB Handshake While some parts of the world owe their economic growth to the expansion of telecommunications services, this doesn’t come without a cost. With this expansion comes a rise in telecom fraud, with specific forms of fraud spiking in different...
By AB Handshake CLI spoofing has been around for ages. This classic telecom fraud scheme is also one of the most common ones, used in typical fraud scenarios like one-ring scams, robocalls, and eventual phishing. Simple caller ID schemes like this amount to billions...
The objective of the Global Fraud Loss Survey is to capture a broad view of how much revenue the telecommunications industry is losing, where it is being lost, and what you think the future holds for fraud losses and fraud management. This survey has become a key...
By Jaime Zetterstrom Intrado | VP Information Technology – Fraud and CFCA Board Director By 2025, an estimated 70% of the workforce will be working remotely at least five days a month. … as an engrained, supported, and normalized model" for employees. … of remote...
No one likes staring at their mobile bill in confusion, then realizing they weren’t told the whole truth when they signed up for their plan. As leading providers use AI to fight professional fraudsters, they shouldn’t overlook its power to help their own agents stay on the right side of the law.
Luke Taylor, CFCA Administration, Founder, Lateral Alliances Fraud is not a new problem, it is not a first world or third world problem, it is not just perpetrated against innocent consumers. Fraud is undertaken throughout the globe, it impacts individuals,...
With the proliferation of scams around the world impacting consumers, businesses, and organisations, it is not a huge surprise that the CFCA name or logo would not be misused for fraudulent purposes by criminals at some time. Sadly that time has come. Over the last...
Terry Powell, CCSP, CFCA Board Director and Sr. Security Specialist, Lumen Toll Free Traffic Pumping........it's nearly a household term, or at least an industry term now since most people in the telecom space of the United States has heard of it, or has been a victim...
When patience is stretched to the limit Written by AB Handshake The concept behind call stretching is very simple. A fraudulent carrier artificially inflates the duration of a call to be able to charge more money. But how can this be achieved? The duration is measured...
Two critical fraud prevention priorities to combat new threats Written by Simon Marchand, Chief Fraud Prevention Officer, Nuance Communications New fraud tactics and risks are emerging—so what should you do to protect your customers and your brand? Fraudsters thrive...
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