In 1970 Larry was hired by South Centra Bell. In 1977 he was promoted to staff manager with responsibilities of writing translations for electronic switching conversions for Kentucky. In 1983 he transferred to Birmingham, Alabama as a Database Manager in preparation for divestiture to BellSouth Telecommunications. In 1986 he was promoted with responsibility for Network billing issues, this was his first involvement with fraud in the network. 

In 1988 he was again promoted with primary responsibility for all billing issues within BellSouth Telecommunications. He immediately attended a meeting of an ad hoc industry group entitled Telecommunications Fraud Control Committee (TFPC). Later, he became co-chair and held this position for 3 years.  He was also informed about another fraud prevention group called Communications Fraud Control Associations (CFCA), and attended his first conference in 1988 in Washington DC.  In 1996 he was given the opportunity to be part of the start-up company for BellSouth Long Distance and was the Director of Fraud Management in Atlanta until he retired in May 2006.

Larry attended most CFCA Annual, Fall, and Winter conferences and was elected to the Board of Directors in 1995 and held the position of President in 1998 and 2000, Vice President in 1997 and 1999, and Treasurer in 2002 attaining his CCSP Certification in 1995.

In retirement, Larry and his wife moved to McCalla, Alabama and built their retirement home and now spends his time doing woodworking and with his family, including 4 children, 17 grandchildren and 4 great grandchildren. Larry also volunteers for a charity called Sleep in Heavenly Peace where we build and deliver beds to children ages 3-16 who don’t have one.   

Dana began her career in the communications security industry in 1984 with Teleconnect, a regional Interexchange Carrier located in Cedar Rapids, Iowa. In 1988 Dana supervised the Central Division of MCI Systems Integrity Investigations Group. In 1993 she accepted a position with LinkUSA, a provider of enhanced calling card services, as Manager of Corporate Security. Frontier Communications purchased LinkUSA in 1997. Ms. Berry was promoted to Director of Corporate Security at Frontier and in 1999 Global Crossing purchased the company. She remained with Global Crossing until March of 2002 and then Manager of Risk Management at PowerNet Global Communications.

Dana was an active member of CFCA since the start of the Association in 1985. She has served in many positions on the board of directors as Director, Secretary, Vice President and was President for three terms. She received the CCSP designation in 1994, served as the editor for the Communicator newsletter and was the author of the CCSP Handbook, Communications Fraud the Bottom Line.

Dana previously received the CFCA Lifetime Achievement Award from the Association in June 2002 in recognition of her work for the Association.

Dana died in 2021.

Dieter Zeller worked for Deutsche Telekom for 37 years in the security sector, with various key responsibilities including fraud detection, fraud investigation, fraud prevention, and emergency and crisis management. During this time, Dieter was actively involved in various national and international committees dedicated to combating telecommunications abuse. Among other achievements, he co-founded the German Fraud Forum in 1998 with colleagues from other telecommunications companies. He led the German Fraud Forum as its Chairman for many years. In 1999, Dieter became a member of the CFCA (Communication Fraud Control Association). From 2005 to 2006, Dieter served on the CFCA Board of Directors and was a long-standing member of FIINA (Forum for International Irregular Network Access) and ETNO (European Telecommunications Network Operators).

Establishing and managing the Security Situation, Emergency, and Crisis Management department within Corporate Security were among the challenges he successfully mastered. His responsibilities at Deutsche Telekom included handling incidents within the group and further developing national and international crisis management. After leaving Deutsche Telekom, Dieter spent two and a half years at Boehringer Ingelheim, where he established crisis management within the corporate security department.

From 2019, Dieter was responsible for Corporate Crisis Management and Travel Risk Management in the Corporate Security department of Fresenius SE & Co. KGaA (e.g., Fresenius Medical Care, Helios, Quirónsalud, Fresenius Kabi).

After his retirement on July 1, 2022, Dieter was appointed to the University of Public Administration in Bremen, where he teaches in the Risk and Security Management degree program.

Dieter now brings his professional experience and voluntary commitment as a lecturer to the Steinbeis University Berlin, Institute for Public Health and Healthcare, Essen, and the German Red Cross Academy, North Rhine Regional Association, in the part-time Bachelor of Arts degree program with a specialization in Emergency and Crisis Management.

Within the German Business Travel Association (VDR), Dieter is a member of the Security Expert Committee and an expert in Travel Risk Management. Through the VDR Academy, Dieter regularly conducts training seminars on ISO 31030 “Travel Risk Management” for travel managers in SMEs, also giving presentations on situation management and travel security at the Simedia Academy, where he conducts intensive training sessions for Travel Risk Managers.

In 2025, Dieter was appointed to the advisory board of the Association for Security Technology, a position he holds on a voluntary basis.

Mark Churches, CCSP – Bio

Mark’s career has spanned 50 years in law enforcement and the telco industry.  As a senior Detective he specialised in corporate fraud investigations, child abuse and child homicide investigations receiving numerous commendations. For 3 years Mark then worked at the New Zealand Commerce Commission as Chief Investigator leading anti-competitive and unfair trading investigations before being offered the opportunity to join the Fraud Team at Telecom New Zealand in 2004.  Within 2 years he was the Manager of the Fraud Team and remained in that role until his retirement in 2023.

Mark successfully led the team as Telecom went through operational and structural separation to evolve into Spark, New Zealand’s largest telecommunications and digital services company.  He has been involved with CFCA since 2004 and served on the Board of Directors for 7 years.

Mark studied part-time for more than 10 years graduating with undergraduate and postgraduate degrees in business studies, management, politics and organisational psychology. 

Outside of work life Mark has three adult children and 3 beautiful grandchildren. Mark enjoys boating and fishing and can often be found in his happy place, on a golf course – any golf course, anywhere. 

Prior to joining CohnReznick, Roberta held several key positions with a number of organizations, including Ernst & Young, Automatic Data Processing, and GTE.  Roberta holds a B.A. in Accounting and Finance from New York University, an M.B.A. with a concentration in Management Practices from The University of North Carolina, and an MHRD (Master of Human Resources Development) with a focus on training technologies from the University Associates of California.

Roberta as part of her role within CohnReznick’s Advisory Group, has provided consulting services in the areas of human resources and organizational development, and association management for over 40 years.  Throughout her career, she has focused on providing clients with financial management of their business and efficient use of their resources. Between 1989 and 2001 Roberta was mainly engaged in providing consulting solutions to AT&T and gained a large volume of experience in the telecom sector.

From 2002 until 2010 Roberta, as part of her role within CohnReznick, was the Executive Director for the Telecommunications Risk Management Association (TRMA) and from 2005 to 2019 the Executive Director for CFCA.

Mark was a Specialized Manager for AT&T Network Security, performing telecommunications fraud investigations and compiled extensive cases for law enforcement prosecutions that involved multiple countries and continents. Mark’s investigations resulted in the successful prosecutions of many telecommunication fraud perpetrators and notorious hackers located around the world.

A particular case in 2014 involved the arrest of 6 Filipinos nationals in a complex and long investigation involving Philippine National Police (PNP) Anti-cyber Crime Group (ACG).

Mark held a Master’s Degree in Psychology and is a Certified Fraud Examiner (CFE). Mark had over 30 years of fraud investigation experience and was an active member of the New York Electronic Crimes Task Force (NYECTF), the Manila Electronic Crimes Task Force (MECTF), the European Electronic Crimes Task Force (EECTF) and a member of the Communications Fraud Control Association where he served on the board and also was the chair of the Communicator newsletter.

Mark died in 2001.

John joined CFCA in 1997 representing Digital Equipment Corp. (later Compaq and HP), as a fraud management consultant for the company’s customers.

He was also the Product Manager of the fraud management solution.  A frequent speaker at CFCA conferences, he was elected to the CFCA Board of Directors in 2005, the same year he earned his CCSP certification.  After being elected Vice-President in 2006, John was elected CFCA President two years later in Annapolis. 

John was the first vendor to receive a CCSP certification and also first to be elected CFCA President.  During John’s tenure as President, his main focus was expanding CFCA’s international reach, building a formal alliance and cooperation with the GSMA Fraud Forum.  After his term as Immediate Past President, John was once again elected Vice-President in 2012. 

Leaving HP in 2014, John took an early retirement.  Today, John is a published author, publisher, and educator in numismatics (coin collecting), and is an avid traveler and eclipse chaser, having seen 12 total solar eclipses (out of 13 attempts) and 5 annular eclipses.

John began his career in 1972, with GTE, now Verizon, and served in various operational departments and job functions, prior to joining the Security organization in 1985.  John held multiple positions of increasing responsibility, including Senior Manager-Security Systems, prior to retirement in 2018.

John managed a team responsible for detection, investigation, and law enforcement liaison (local, State and Federal), regarding fraudulent activities directed at Verizon and its customers (consumer and business).

John was an active member of the Communication Fraud Control Association (CFCA) from 1999 to 2018.  I participated in committee activities, delivered presentations, and held multiple Board Member positions, including Director (2002-2003, 2009-2012 and 2016-2018), Vice President (2004), President (2005 and 2013-2014), and Past President (2006-2008 and 2015).

During his CFCA membership, he developed many professional working relationships with representatives of Communications providers, Law Enforcement (Local, State and Federal), Academia, Consumers and Businesses.

John obtained a Bachelor of Science degree in Professional Management, from Nova University.