As the telecommunications industry continues its fight against bad actors, 2025 affirmed that despite progress in curbing robocall volume, bad actors remain highly adaptive and capable of exploiting any weakness in operators’ networks. STIR/SHAKEN fortified Tier-1...
CFCA - News
CFCA – A review of 2025
Before we all look to relax with family and loved ones over the holiday period, we thought we would have a lightning recap of 2025 and what it meant to CFCA in fifteen highlights of the year. ONE - A Celebration CFCA started the year celebrating its 40th anniversary....
Global Fraud Loss Survey 2025 Report Published
The comprehensive survey undertaken recently highlights telecom service providers' current fraud threats, the challenges faced, and future threats. CFCA members can download the report by logging into the CFCA membership website Navigate the document library to...
Defending Against Scam Attacks: Protecting Your Asset Perimeters in a Mediated Environment
My friend Jenni got a strange text one afternoon claiming her bank account had been frozen. Worried, he called the number in the message without thinking twice. A calm voice on the line insisted they were from “bank security” and needed her login details to verify...
Fake Job Opportunities Targeting the US
There has been a surge in scams offering fake job opportunities in recent months, according to the TNS Robocall Protection team. With the current US unemployment rate at 4.2%, scammers pushing fake job opportunities have a large target audience of around 7 million...
When Competitors Collaborate: Redefining Competition to Strengthen Our Industry
In business, the word competition often sparks images of market share battles, product races, and the relentless pursuit of being first. It’s a defining feature of innovation and progress. But in today’s world - where fraud, cybersecurity threats, and revenue risks...
Storm Chasers
(Hurricanes, Tropical Storms, Tornadoes, etc..) GOOD Storm Chasers: Those who follow bad weather and provide storm strength, direction, timing and safety actions to take. Their goal is accurate information and safety. BAD Storm Chasers: Those who follow bad weather...
Why Contact Centers need Outbound Communication Strategies that Mitigate the Impact of Robocalls
The relentless surge of robocalls has inundated Americans to the point of exhaustion. In 2024 alone, Americans received more than 70 billion unwanted calls. This staggering volume has led to fewer Americans answering the phone: according to recent TNS’...
Introducing the CFCA Trust and Transparency Working Group Blog Series
The CFCA Trust and Transparency Working Group (TTWG) was formed address the escalating problem of telecom fraud and impersonation, which costs consumers and businesses billions of dollars each year. Recently, the TTWG hosted a productive workshop during the CFCA...
What is SIM Box Fraud: Understanding Telecoms’ Most Challenging Scam
SIM box fraud is emerging as one of the most challenging scams facing the telecommunications industry. We know that bad actors are constantly trying to find new sophisticated scams to bypass the legislation and solutions in place to prevent them, with SIM...
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