Somos is committed to supporting financial institutions in their efforts to combat fraud, protect their critical numbering assets and safeguard their customers. As part of this mission, Somos’ Jaime Zetterstrom, VP, Product Management and a recognized...
Archives - Month: January 2025
Combatting Robocalls: Insights for Contact Center Decision Makers
Unwanted robocalls – including increasingly sophisticated phone scams – are frustrating businesses by disrupting contact center operations and eroding consumer trust in voice communications. With persistently high robocall volume and the use of AI-generated...
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