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CFCA History

1985 – Setting the scene for the formation of CFCA

The breakup of the Bell System was mandated on January 8, 1982, that AT&T Corporation would, relinquish control of the Bell Operating Companies that had provided local telephone service in the United States and Canada up until that point. This effectively took the monopoly that was the Bell System and split it into entirely separate companies that would continue to provide telephone services. AT&T would continue to be a provider of long-distance service, while the now-independent Regional Bell Operating Companies (RBOCs), nicknamed the ‘Baby Bells’, would provide local service, and would no longer be directly supplied with equipment from AT&T.

Effective January 1, 1984, the Bell System’s many member companies were variously merged into seven independent “Regional Holding Companies”, also known as Regional Bell Operating Companies (RBOCs), or “Baby Bells”. Suddenly there was serious competition in telecommunications industry, there was a different business dynamic, a new playing field, along with this huge change came the technological advancement of wireless telephony. With competition, growth, diversity came opportunity and innovation, but sadly it also brought opportunity for further opportunities to defraud and undertake criminal activities to illegitimately gain telephony services. Wireless Fraud, Dealer fraud, Remote call forwarding, Bypass fraud to name just a few became common terms amongst telecom businesses.

On May 7, 1985, in San Francisco, California, a group of telecommunications professionals gathered to substantiate and found an association with one objective in mind.

To collaborate in the identification, management and eradication of fraud in the telecoms industry.

53 Representatives from 14 telecom companies and organizations came together that included MCI, Sprint, AT&T, ITT, SBS, Teleconnect, Allnet, NY Telephone, New England Telephone, SW Bell, BellSouth, U.S. Telecom, US Secret Service and NYPD.. The group elected officers and board members were appointed, first President was Everick Bowen, from MCI with Neal Norman, from AT&T the first Vice President, Marty Locker, from ITT, 2nd Vice President, Clo Flemming from Sprint Treasurer and Charlene McGovern, Secretary, SBS. With, Ron Potter, Harry Miller, Arthur Reinhard, Walt Frier and Beverly Wainer forming the board members.

CFCA started activities in anger, an office space loaned by MCI formed CFCA’s first head office in Fairfax, VA. The first CFCA logo designed by an art student at Kutztown University in Pennsylvania become the brand for over 30 years. The first CFCA Annual Conference was held between January 29-31, 1986 at the Miami Grand Bay Hotel. With initiatives including Certification, Information Sharing Forum, Online University, Educational Events and Allied Association Partnerships being founded and developed in the years since.

Over 35 years of Fraud Threats

Since the founding of the CFCA organization, there have been many meetings, many directors and board members, all dedicating some of their time in the joint effort of tackling fraud. What has been consistent during this time is the fraud threat to communication service providers and consumers. The modus operandi may have changed, evolved and adapted based on the environments, services offered and technology platforms launched and utilized during this time. The constant need to keep one step ahead of the fraudsters has never ceased.

Today CFCA is continuing the great work of its founders, collaborating and sharing the challenges to work together to mitigate fraud that impacts their business and their customers.

We do not have a complete picture of our history, so if you have any supporting information, details about early board members, please contact us.

 

CFCA Board Member History

1985
1986
1987
1988
1989
1990
1991
1992
1993
1994
1995
1996
1997
1998
1999
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021

1985

PRESIDENT  Everick Bowen, MCI VICE PRESIDENT Neal Norman, AT&T TREASURER Clo Flemming, Sprint SECRETARY Charlene McGovern, SBS Director of Operations Rami Abuhamdeh Directors Ron Potter Harry Miller Arthur Reinhard Walt Frier Beverly Wainer

1986

PRESIDENT Everick Bowen, MCI
VICE PRESIDENT Neal Norman, AT&T
TREASURER Clo Flemming, Sprint
SECRETARY Charlene McGovern, SBS
Director of Operations Rami Abuhamdeh
Directors
Ron Potter
Harry Miller
Arthur Reinhard
Walt Frier
Beverly Wainer

1987

PRESIDENT Everick Bowen, MCI
VICE PRESIDENT Neal Norman, AT&T
TREASURER Clo Flemming, Sprint
SECRETARY Charlene McGovern, SBS
Director of Operations Rami Abuhamdeh
Directors
Ron Potter
Harry Miller
Arthur Reinhard
Walt Frier
Beverly Wainer

1988

PRESIDENT
VICE PRESIDENT
SECRETARY
TREASURER
PAST PRESIDENT
Directors
Peggy Snyder, Executive Director

1989

PRESIDENT
VICE PRESIDENT
SECRETARY
TREASURER
PAST PRESIDENT
Directors
Peggy Snyder, Executive Director

1990

PRESIDENT
VICE PRESIDENT
SECRETARY
TREASURER
PAST PRESIDENT
Directors
Peggy Snyder, Executive Director

1991

PRESIDENT
VICE PRESIDENT
SECRETARY
TREASURER
PAST PRESIDENT
Directors
Frances Feld, CAE Executive Director

1992

PRESIDENT
VICE PRESIDENT
SECRETARY
TREASURER
PAST PRESIDENT
Directors
Frances Feld, CAE Executive Director

1993

PRESIDENT
VICE PRESIDENT
SECRETARY
TREASURER
PAST PRESIDENT
Directors
Frances Feld, CAE Executive Director

1994

PRESIDENT
VICE PRESIDENT
SECRETARY
TREASURER
PAST PRESIDENT
Directors
Frances Feld, CAE Executive Director

1995

PRESIDENT
VICE PRESIDENT
SECRETARY
TREASURER
PAST PRESIDENT
Directors
Frances Feld, CAE Executive Director

1996

PRESIDENT
VICE PRESIDENT
SECRETARY
TREASURER
PAST PRESIDENT
Directors
Frances Feld, CAE Executive Director

1997

PRESIDENT
VICE PRESIDENT
SECRETARY
TREASURER
PAST PRESIDENT
Directors
Frances Feld, CAE Executive Director

1998

PRESIDENT Clo Fleming Sprint
VICE PRESIDENT Larry Q. Kepfer Bellsouth Long Distance
TREASURER Janet Szalwinski SBC SNET
SECRETARY Dana Bruce Berry Link USA
PAST PRESIDENT Dana Bruce Berry Link USA
Directors
Mary Chacanias CCSP, Bell Atlantic
Peter Coulter, Esq. AT&T
Jim L. Elliott, Booz Allen & Hamilton
Henry Enright, AT&T Wireless
Robert Gibbs, FLETC
Linda Giles CCSP, One Call Communications
Thomas Maher CCSP, Sprint Spectrum
James E. Marsh, MCI
Frances Feld, CAE Executive Director

1999

PRESIDENT Larry Q. Kepfer, Bellsouth Long Distance
VICE PRESIDENT Dana Bruce, Berry Link USA
TREASURER Janet Szalwinski, SBC SNET
SECRETARY Colin Yates ,CFE Telecom New Zealand
PAST PRESIDENT Clo Fleming, Sprint
Directors
Mary Chacanias CCSP, Bell Atlantic
Peter Coulter, Esq. AT&T
Jim L. Elliott, Booz Allen & Hamilton
David G. Fisher, Bell Atlantic
Robert Gibbs, FLETC
Joseph L. Mansfield CCSP, Sprint PCS
Keld Friman Neilsen, TeleDanmark
Frances Feld, CAE Executive Director

2000

PRESIDENT Dana Bruce Berry CCSP, Global Crossing
VICE PRESIDENT Larry Q. Kepfer, Bellsouth Long Distance
TREASURER Janet Szalwinski, SBC SNET
SECRETARY Colin Yates, CFE Telecom New Zealand
PAST PRESIDENT Larry Q. Kepfer, Bellsouth Long Distance
Directors
Mary Chacanias CCSP, Bell Atlantic
Peter Coulter, Esq. AT&T
Willean Duncan CCSP, Concert Management Services
Jim L. Elliot, Booz Allen & Hamilton
David G. Fisher, Bell Atlantic
Robert Gibbs, FLETC
Michael Karpouzie CCSP, Bell Atlantic
Ron McDowall, Agilent Technologies
Keld Friman Neilsen, TeleDanmark
Frances Feld, CAE Executive Director

2001

PRESIDENT Larry Q. Kepfer, Bellsouth Long Distance
VICE PRESIDENT Willean Duncan CCSP, Concert
TREASURER Janet Szalwinski, SBC SNET
SECRETARY Colin Yates, CFE Telecom New Zealand
PAST PRESIDENT Dana Bruce Berry CCSP, Global Crossing
Directors
Mary Chacanias CCSP, Bell Atlantic
Peter Coulter, Esq. AT&T
Jim L. Elliott, Booz Allen & Hamilton
David G. Fisher, Verizon Communications
Paul E. Glover, Verizon Communications
Ron McDowall, Agilnet Technologies
Clemmie Scott, Jr CCSP AT&T
Anders Venemyr, Telenor
Frances Feld, CAE Executive Director

2002

PRESIDENT Clemmie A. Scott Jr., CCSP AT&T
TREASURER Janet Szalwinski, SBC SNET
SECRETARY Kay L. Ellis, BTI
PAST PRESIDENT Willean Duncan, CCSP
Directors
Jeanine C. Brandenburg Retail Decisions
Peter Coulter, Esq. AT&T
Jim L. Elliott Booz Allen & Hamilton
David G. Fisher Verizon Communications
Paul E. Glover Verizon Communications
Larry Q. Kepfer, CCSP BellSouth Carrier
John Lewandowski Verizon Communications
David Roache Cable & Wireless Jamaica
DSAIC Robert Weaver NY Electronic Crimes Task Force
Frances Feld, CAE Executive Director

2003

PRESIDENT Clemmie A. Scott Jr., CCSP AT&T
VICE PRESIDENT Paul E. Glover Verizon Communications
SECRETARY Kay L. Ellis ITC Deltacom/BTI
TREASURER Larry Q. Kepfer, CCSP BellSouth Carrier
PAST PRESIDENT Willean Duncan, CCSP ECtel
Directors
Jeanine C. Brandenburg, Retail Decisions
Jim L. Elliott Booz Allen &Hamilton
David G. Fisher CFCA
John Lewandowski Verizon Communications
Adam Panagia AT&T
David Roache Cable & Wireless Jamaica
Janet Szalwinski SBC SNET
Dennis Walters, CFE,CPP Digital Security Applications
Deputy Director Robert Weaver Homeland Security IA-IP
Frances Feld, CAE Executive Director

2004

PRESIDENT Clemmie A. Scott Jr., CCSP AT&T
VICE PRESIDENT John Lewandowski Verizon Communications
SECRETARY Dana Bruce Berry CCSP PowerNet Global Communications
TREASURER Larry Q. Kepfer, CCSP BellSouth Carrier
PAST PRESIDENT Willean Duncan, CCSP ECtel
CFCA
Directors
Jeanine C. Brandenburg, Retail Decisions
Jim L. Elliott Booz Allen &Hamilton
David Huras Allstream
Cares Fagan TelePacific Communications
Carlos Lowie Belgacom
ASAIC David Masters USSS
Adam Panagia AT&T
David Roache Cable & Wireless Jamaica
Janet Szalwinski SBC SNET
Frances Feld, CAE Executive Director

2005

PRESIDENT Clemmie A. Scott Jr., CCSP AT&T
VICE PRESIDENT John Lewandowski Verizon Communications
SECRETARY Dana Bruce Berry CCSP PowerNet Global Communications
TREASURER Larry Q. Kepfer, CCSP BellSouth Carrier
PAST PRESIDENT Willean Duncan, CCSP ECtel
Directors
Jeanine C. Brandenburg, Retail Decisions
Jim L. Elliott Booz Allen &Hamilton
David Huras Allstream
Cares Fagan TelePacific Communications
David Huras Allstream
Carlos Lowie Belgacom
ASAIC David Masters USSS
Adam Panagia AT&T
David Roache Cable & Wireless Jamaica
Janet Szalwinski SBC SNET
Dieter Zeller Deutche Telekcom
Frances Feld, CAE Executive Director

2006

PRESIDENT Dana Bruce Berry, CCSP (PNG)
VICE PRESIDENT John Frost, CCSP (HP)
SECRETARY Willean Duncan, CCSP (RED)
TREASURER Jeanine Brandenburg (American Telemanagement Solutions)
PAST PRESIDENT John Lewandowski (Verizon)
Directors
Jim Elliott, CISSP (Booz Allen & Hamilton)
Jeff Hodgson (Beck Computer Systems)
Carlos Lowie (Belgacom)
Adam Panagia (AT&T)
David Roache (Cable & Wireless Jamaica)
Travis Russell (Tekelec)
Dieter Zeller (Deutche Telekom AG)
Frances Feld, CAE Executive Director

2007

PRESIDENT Dana Bruce Berry, CCSP (PNG)
VICE PRESIDENT John Frost, CCSP (HP)
SECRETARY Willean Duncan, CCSP (RED)
TREASURER Jeanine Brandenburg (American Telemanagement Solutions)
PAST PRESIDENT John Lewandowski (Verizon)
Directors
Jim Elliott, CISSP (Booz Allen & Hamilton)
Mary Hochheimer, CCSP (Paetec)
Jacob Howell (Disney Mobile) Adam Panagia (AT&T)
Clemmie Scott, CCSP (AT&T)
Cheryl Smith Rardin, CCSP (Consolidated)
Travis Russell (Tekelec)
Dieter Zeller (Deutsche Telekom AG)
Roberta Aronoff – Executive Director

2008

PRESIDENT Dana Bruce Berry, CCSP (PNG)
VICE PRESIDENT John Frost, CCSP (HP)
SECRETARY Willean Duncan, CCSP (RED)
TREASURER Jeanine Brandenburg (American Telemanagement Systems)
PAST PRESIDENT John Lewandowski (Verizon)
Directors
Jim Elliott, CISSP (Booz Allen & Hamilton)
Mary Hochheimer, CCSP (Paetec)
Jacob Howell, CCSP (TEOCO)
Adam Panagia (AT&T)
Clemmie Scott, CCSP (AT&T)
Cheryl Smith Rardin, CCSP (Consolidated)
Travis Russell (Tekelec)
Dieter Zeller (Deutsche Telekom AG)
Roberta Aronoff – Executive Director

2009

PRESIDENT John Frost, CCSP (HP)
VICE PRESIDENT Mary Hochheimer, CCSP (PAETEC)
SECRETARY Willean Duncan, CCSP (ReD)
CHIEF FINANCIAL OFFICER Adam Panagia (AT&T)
PAST PRESIDENT Dana Bruce Berry, CCSP
Directors
Jim Elliott, CISSP (Elliott Security Group)
Jeanine Brandenburg, CCSP (American Telemanagement)
Jacob Howell, CCSP (TEOCO)
Clemmie Scott, CCSP (AT&T)
John Lewandowski (Verizon)
Travis Russell (Tekelec)
Dieter Zeller (Deutsche Telekom AG)
Roberta Aronoff – Executive Director

2010

PRESIDENT John Frost, CCSP (HP)
VICE PRESIDENT Mary Hochheimer, CCSP (PAETEC)
SECRETARY Willean Duncan, CCSP (ReD)
CHIEF FINANCIAL OFFICER Adam Panagia (AT&T)
PAST PRESIDENT Dana Bruce Berry, CCSP (Cavalier Telephone Company)
Directors
Jim Elliott, CISSP (Elliott Security Group)
Jeanine Brandenburg, CCSP (Retired) Mark Churches (Telecom New Zealand)
Jacob Howell, CCSP (TEOCO) Clemmie Scott, CCSP (AT&T) John Lewandowski (Verizon)
Max Rossley, (NeuStar)
Michelle Stratton (DirectTV)
Dieter Zeller (Deutsche Telekom AG)
Roberta Aronoff – Executive Director

2011

PRESIDENT Mary Hochheimer, CCSP (PAETEC)
VICE PRESIDENT Dana Bruce Berry, CCSP (Cavalier Telephone – A PAETEC Company)
SECRETARY Willean Duncan, CCSP (ReD)
CHIEF FINANCIAL OFFICER Adam Panagia (AT&T)
PAST PRESIDENT John Frost, CCSP (HP)
Directors
Jim Elliott, CISSP (Elliott Security Group)
Mark Churches (Telecom New Zealand)
Jacob Howell, CCSP (TEOCO)
John Lewandowski (Verizon)
Max Rossley, (NeuStar) Michelle Stratton (DirectTV)
Dieter Zeller (Deutsche Telekom AG)
Mark Zmigrodski, (AT&T)
Roberta Aronoff – Executive Director

2012

PRESIDENT
VICE PRESIDENT
SECRETARY
CHIEF FINANCIAL OFFICER Adam Panagia (AT&T)
PAST PRESIDENT Mary Hochheimer, CCSP (PAETEC)
Directors
Roberta Aronoff – Executive Director

2013

PRESIDENT John Lewandowski, (Verizon)
VICE PRESIDENT John Frost, CCSP – (HP)
SECRETARY Willean Duncan, CCSP – (ReD)
CHIEF FINANCIAL OFFICER Adam Panagia – (AT&T)
PAST PRESIDENT Mary Hochheimer, CCSP – (Windstream)
Directors
Mark Churches (Telecom New Zealand)
Jim Elliott, CISSP (Elliott Security Group)
Suzanne Hodges (Time Warner Cable)
Jacob Howell, CCSP (TEOCO)
David Huras (MTS Allstream)
Christopher Walters, CCSP (Consolidated Communications)
Michelle Wheeler (Clarity Services, Inc)
Dieter Zeller (Deutsche Telekom AG)
Mark Zmigrodski, CCSP, CFE (AT&T)
Roberta Aronoff – Executive Director

2014

PRESIDENT John Lewandowski (Verizon)
VICE PRESIDENT John Frost, CCSP (HP)
SECRETARY Dave Huras (MTS Allstream)
CHIEF FINANCIAL OFFICER Adam Panagia (AT&T)
PAST PRESIDENT Mary Hochheimer, CCSP (Windstream)
Directors
Mark Churches (Telecom New Zealand)
Suzanne Hodges (Time Warner Cable)
Jacob Howell, CCSP (TEOCO) Jason Lane-Sellers, (cVidya)
Christopher Walters, CCSP (Consolidated Communications)
Michelle Wheeler Dieter Zeller (Deutsche Telekom AG)
Mark Zmigrodski, CCSP, CFE (AT&T)
Roberta Aronoff – Executive Director

2015

PRESIDENT David Huras, CCSP (MTS Allstream)
VICE PRESIDENT Chris Walters, CCSP (Consolidated Communications)
SECRETARY Jason Lane-Sellers, CCSP (cVidya)
PAST PRESIDENT John Lewandowski (Verizon)
CHIEF FINANCIAL OFFICER Adam Panagia (AT&T)
Directors
John Lewandowski, (Verizon)
Mark Churches (Spark New Zealand)
Stacy Graham, CCSP (ANPI)
Suzanne Hodges (Time Warner Cable)
Jacob Howell, CCSP (TEOCO)
Matthew Laidlaw, CCSP, (Charter Communications)
Nicole Sedita, (NeuStar)
Michelle Wheeler (XOR Data Exchange)
Mark Zmigrodski, CCSP, CFE (AT&T)
Roberta Aronoff – Executive Director

2016

PRESIDENT David Huras, CCSP (Allstream)
VICE PRESIDENT Chris Walters, CCSP (Consolidated Communications)
SECRETARY Jason Lane-Sellers, CCSP Evitar Consulting
PAST PRESIDENT John Lewandowski (Verizon)
CHIEF FINANCIAL OFFICER Adam Panagia (AT&T)
Directors
John Lewandowski (Verizon)
Mark Churches, CCSP (Spark New Zealand)
Heather Davis, CCSP (Frontier Communications)
Stacy Graham, CCSP (ANPI)
Suzanne Hodges (Time Warner Cable)
Jacob Howell, CCSP (TEOCO)
Matthew Laidlaw, CCSP (Charter Communications)
Nicole Sedita (Diamond Gate Consulting LLC)
Michelle Wheeler (XOR Data Exchange)
Mark Zmigrodski CCSP, CFE (AT&T)
Roberta Aronoff – Executive Director

2017

PRESIDENT Chris Walters CCSP (Consolidated Communications)
VICE PRESIDENT Jane Lane-Sellers CCSP (Mobileum)
CHIEF FINANCIAL OFFICER Adam Panagia (AT&T)
SECRETARY Stacy Graham CCSP Inteliquent
PAST PRESIDENT Dave Huras CCSP (Zayo Canada)
Executive Director Roberta Arnonoff (CohnReznick LLP)
Directors
Heather Davis CCSP Fronter Communications
Mary Hochheimer CCSP Inteliquent
Suzanne Hodges CCSP Charter Communications
Mathew Laidlaw CCSP Charter Communications
John Lewandowski Verizon Communications
Nicole Sedita Equifax
Michelle Wheeler XOR Data Exchange
Mark Zmigrodski CFE CCSP AT&T
Roberta Aronoff – Executive Director

2018

PRESIDENT Jane Lane-Sellers CCSP (Mobileum)
VICE PRESIDENT Chris Walters CCSP (Consolidated Communications)
CHIEF FINANCIAL OFFICER Adam Panagia (AT&T)
SECRETARY Stacy Graham CCSP Inteliquent
PAST PRESIDENT Dave Huras CCSP (Zayo Canada)
Executive Director Roberta Arnonoff (CohnReznick LLP)
Directors
Heather Davis CCSP Fronter Communications
Mary Hochheimer CCSP Inteliquent
Jacob Howell CCSP Teoco
Suzanne Hodges CCSP Charter Communications
John Lewandowski Verizon Communications
Stephen Ornadel, Mobileum
Stephen Schwe Verizon
Michelle Wheeler XOR Data Exchange
Mark Zmigrodski CFE CCSP AT&T
Roberta Aronoff – Executive Director

2019

PRESIDENT Jane Lane-Sellers CCSP (Mobileum)
VICE PRESIDENT Stacy Graham CCSP Inteliquent
CHIEF FINANCIAL OFFICER Adam Panagia (AT&T)
SECRETARY Jacob Howell CCSP Teoco
PAST PRESIDENT Chris Walters CCSP (Consolidated Communications)
Executive Director Roberta Arnonoff (CohnReznick LLP)
Directors
Heather Davis CCSP Fronter Communications
Mary Hochheimer CCSP Inteliquent
Amber Kerr Union Wireless
Tim Prugar NextCaller
Stephen Ornadel, Mobileum
Stephen Schwe Verizon
Michelle Wheeler XOR Data Exchange
Mark Zmigrodski CFE CCSP AT&T
Roberta Aronoff – Executive Director

2020

PRESIDENT Jason Lane-Sellers, CCSP ThreatMetrix
VICE PRESIDENT Stacy Graham, CCSP Inteliquent
CHIEF FINANCIAL OFFICER Adam Panagia AT&T
SECRETARY Jacob Howell, CCSP Teoco
PAST PRESIDENT Christopher Walters, CCSP Charter Communications
Directors
Heather Davis CCSP, Frontier Communications
Mary Hochheimer, CCSP, Inteliquent
Amber Kerr, Union Wireless
Tim Prugar, NextCaller
Stephen Ornadel, Mobileum
Stephen Schwed, Verizon
Mark Zmigrodski, CFE, CCSP, AT&T

2021

PRESIDENT Stacy Graham, CCSP Inteliquent
VICE PRESIDENT Tim Prugar Next Caller
CHIEF FINANCIAL OFFICER Adam Panagia AT&T
CHIEF OPERATING OFFICER Jason Lane-Sellers, CCSP ThreatMetrix
SECRETARY Jacob Howell, CCSP Teoco
Directors
Heather Davis CCSP, Frontier Communications
Mary Hochheimer, CCSP, Inteliquent
Amber Kerr, Union Wireless
Jaime Zetterstrom, Intrado
Stephen Ornadel, Mobileum
Stephen Schwed, Verizon
Mark Zmigrodski, CFE, CCSP, AT&T
Terry Powell, CCSP, CenturyLink

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