About Us

The idea for the Communications Fraud Control Association began in February 1985 with a group of concerned communications security professionals from several different long-distance carriers. Intent upon finding a more effective way to combat the growing problem of communications fraud, representatives from AT&T, ITT, MCI, Network One, Satellite Business Systems, and Sprint met to lay the groundwork for the Communications Fraud Control Association (CFCA). These representatives left their first meeting assured that a cooperative effort through an Association of security professionals was a realistic and appropriate response to the identified need.

Through the years, membership categories have expanded to include a world-wide network of carriers, PBX /PABX owners, ISPs, cable, and satellite provides, corporate end-users, operator service providers, fraud system developers, prosecutors, members of law enforcement agencies, communications consultants, and companies that provide revenue assurance solutions for wireless, wireline, IP, NGN, etc., systems.

Educational events sponsored by CFCA are conducted around the world and taught by members of the Association and other experts in the field. These programs center on the need to know how communications systems are being penetrated by fraudsters, how to combat the fraud, and how to protect companies’ assets.

The focus of CFCA’s educational programs provides invaluable training and information that will increase competencies needed to combat the new fraud and revenue protection challenges that continue to emerge worldwide. In the triple play environment in which companies offer bundled voice, data, and video, fraud vulnerabilities must remain under control to ensure profits.

Because the field of communications fraud/revenue management and loss prevention continues to evolve, there is a need to provide training to provide new and experienced investigators and systems managers an understanding of the problems to keep abreast of emerging technologies. To further the professional development of its members, CFCA instituted a certification program in 1993.

CFCA’s membership consists of over 115 different carriers, private network owners, end-users, law enforcement officers, fraud management vendors and service providers from around the world with over 600 individual members. CFCA staff are available to assist those desiring more information concerning CFCA.

Communications Fraud Control Association are committed to cultivating and preserving a culture of inclusion and collaboration. We are able to learn, innovate and develop with a diverse team of members. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our members invest in their respective work domains represents not only part of our own culture, but our reputation and achievement as well. We welcome the unique contributions that all our members can bring in terms of education, experience, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs.   CFCA welcome all in the continuing global collaboration in managing fraud and risk in the telecommunications industry.