Board of Directors

CFCA has a long history of formulating proactive, experienced, knowledgeable and diverse boards to ensure that the board and the directors are looking after the long-established reputation and good standing of the organisation.

Steve Schwed

Steve Schwed

President CFCA

Verizon | Long Term Fraud Strategy Manager

Steve began his career in telecommunications in 1997 with Bell Atlantic Mobile in their Customer Financial Services group before assuming responsibility for the Executive Relations group for the Philadelphia Region in 2000 followed by managing the Verizon Wireless National Executive Relations Team from 2005 until 2013. 

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Stacy Graham, CCSP

Stacy Graham, CCSP

Vice President CFCA

Sinch |Trust & Assurance Policy Director

Stacy has over 20 years of experience in the telecoms industry covering a vast array of positions that have fostered her knowledge base. Stacy began her career with Sinch, formerly Inteliquent and ANPI, in 2006 as a Dedicated Account Manager providing service and guidance to their customer base.

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Adam Panagia

Adam Panagia

CFO

AT&T | Director, Network Fraud Investigations

Adam has over 30 years of experience in the telecommunications industry in the areas of fraud management, revenue protection and billing operations. Adam is frequently invited to speak and present at various industry and law enforcement forums and educational seminars.

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Jaime Zetterstrom, CCSP

Jaime Zetterstrom, CCSP

Secretary

Somos | VP Information Technology – Fraud and Compliance

Jaime Zetterstrom, a member of the CFCA since 2008 and a member of their Board of Directors since 2020 is Somos’ Vice President, Product Management. Jaime joined Somos in 2022 as a thought leader within the Product and Product development organization using her customer obsession mindset.

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Jason Lane Sellers, CCSP

Jason Lane Sellers, CCSP

COO

LexisNexis Risk Solutions | Director, Solution Consulting

Jason Lane Sellers is Director of Fraud & Identity at LexisNexis Risk Solutions, which provides an end-to-end platform for digital identity intelligence and trust decisioning. He is a highly experienced fraud and revenue assurance professional who has been working in the Fraud & Risk areas of the telecom industry for over 25 years, with leading global operators.

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Laura de la Fe

Laura de la Fe

Director

TextNow | Senior Product Manager

Laura de la Fe is a Senior Product Manager with extensive experience in building cohesive product visions and strategies for Trust & Safety, and Identity Management initiatives.

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Mary Hochheimer, CCSP

Mary Hochheimer, CCSP

Director

Sinch | Senior Manager, Fraud

Mary Hochheimer has been in telecommunications for 35 years, with the last 22 years focused on fraud management. Her experience includes a variety of roles at Rochester Telephone, Frontier Communications, Time Warner Telecom, PAETEC and Windstream. Mary is presently the Fraud Manager at Inteliquent, a Sinch Company. 

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Terry Powell, CCSP

Terry Powell, CCSP

Director

Lumen | Security Specialist IV

Terry has been in working in Fraud for 25 years, after receiving a Bachelor’s degree he began his career at MCI’s High Toll Detect group, where they just had just deployed their first fraud management system to detect PBX hacking, the various call selling operations, and payphone fraud.

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Amber Kerr

Amber Kerr

Director

Union Wireless |Director of Software & Information Management

Amber Kerr has been a member of the CFCA since 2015 and has served as a member of the Board of Directors since 2018. She is a member of the Consumer Education Committee and leads the organizations Website Committee.

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Fidel Aponte

Fidel Aponte

Director

Araxxe | VP Latin-America & Caribbean

Fidel has been working in the Telecommunications industry for over 24 years. Before joining Araxxe, he worked for Ericsson as Senior Operational Consultant where he was leading Revenue Assurance consulting projects across Latam.

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Tim Prugar

Tim Prugar

Director

Next Caller, a Pindrop Company | VP Operations

Tim is the Vice President of Operations and Product Owner at Next Caller, a Pin Drop Company, a call verification and fraud detection provider for Enterprise Call Centers. Tim formally joined the Board of Directors in 2018 after spending several years as an active attendee and presenter at CFCA Events. He lives in Connecticut.

 

Ryan Karnas

Ryan Karnas

Director

Somos | Senior Director, Product Management

Ryan is Somos’ Director of Product Management and is responsible for the commercial product portfolio. Ryan has been in telecommunications for over 20 years and has developed a wealth of knowledge in numbering and database administration services.

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Ben Castro

Ben Castro

Director

 US Cellular | Manager of Fraud Controls and Reporting

Ben is relatively new to the telecommunications industry, with 6 years of experience. In that sort time, he has focused on revenue assurance activities, created and implemented hyper-focused exception reporting, and led process improvement initiates, with the use of automation.

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Laura Weaver

Laura Weaver

Director

Hawaiian Telcom | Toll Fraud and SOX Auditor

Laura has been in the telecom industry for 20 years with most of this time at Hawaiian Telcom. With a strong background in IT, the first years at Hawaiian Telcom were spent converting systems from Verizon Hawaii to Hawaiian Telcom after the company sale.

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Kevin Rupy

Kevin Rupy

Director

Wiley Rein | Partner

Kevin is a partner in the Telecom, Media & Technology (TMT) Practice at Wiley Rein, LLP, and has twenty-five years of experience in the communications legal field.

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Guy Pearson

Guy Pearson

Director

Bank of America | Senior Vice President

Guy leads the external threat engagement team at Bank of America which is responsible for identifying and pursuing phishing, unlawful text and voice activity, impersonations on social media and other external threats to clients and associates.

CFCA Staff

CFCA are proud to be working with Lateral Alliances who undertake all the organisations administration, social media, event management, finance administration and website management to ensure our members are supported and receive the best service.

Lateral Alliances is a business management consultancy focusing on business management, business development, marketing and event management. Lateral Alliances has over 30 years of telecoms risk management sales, marketing and business development. Lateral Alliances support CFCA in all facets of organisation activities including marketing, social media, event management, administration support, financial administration, membership, sponsorship, etc.

Sara Whitwell

Sara Whitwell

Administrative Coordinator

Sara is our administrator and supports the board and committees to undertake the administrative activities to ensure that CFCA can progress with its activities and objectives.

Sara has been in the telecoms risk management industry undertaking marketing activities for many years and works alongside her colleagues in Lateral Alliances to support CFCA.

fraud@cfca.org

Sue Ayer

Sue Ayer

Finance Administrator

Sue supports the CFO of CFCA and the board to ensure all financial aspects are managed in a timely and professional manner. Sue is responsible for collecting membership dues and sponsorship fees and supporting her colleagues in Lateral Alliances to support CFCA.

Sue has worked in finance and administration for over twenty five years.

finance@cfca.org

Luke Taylor

Luke Taylor

Association Support

Luke has over twenty years experience in the telecommunications risk management industry. Previously a board director of a risk management vendor, Luke founded Lateral Alliances in 2018 and has worked with a number of businesses.  Luke is also the patron of Risk Reward Awards, recognising individual endeavours in risk management.

luke.taylor@lateral-alliance.co.uk 

 

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If you are interested in knowing more about membership, are a possible strategic partner wishing to collaborate, are looking at possible sponsorship opportunities or wanting to attend one of our events.  Please use a legitimate business email address when enquiring. Thank you.

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