Board of Directors
CFCA has a long history of formulating proactive, experienced, knowledgeable and diverse boards to ensure that the board and the directors are looking after the long-established reputation and good standing of the organisation.
Stacy Graham, CCSP
President CFCA
Sinch |Trust & Assurance Policy Director
Stacy has over 25 years of experience in the telecoms industry covering a vast array of positions that have fostered her knowledge base. Stacy began her career with Sinch, formerly Inteliquent and ANPI, in 2006 as a Dedicated Account Manager providing service and guidance to their customer base.
After furthering her role within the support organization in a management role, Stacy transitioned into a role focusing on customer quality of service and responsibility for all first-level repair, KPI monitoring/reporting, carrier performance, and vendor advancement for optimal routing, fraud monitoring, and credit risk. Currently Stacy holds the role of Trust & Assurance Policy Director, covering all aspects of Trust & Assurance services offerings. In addition, Stacy is responsible for policy, regulatory compliance and Know Your Customer across all products.
Jaime Zetterstrom, CCSP
Vice President CFCA
Somos | VP Product & Innovation
Jaime Zetterstrom, a member of the CFCA since 2008 and a member of their Board of Directors since 2020 is Somos’ Vice President, Product Management. Jaime joined Somos in 2022 as a thought leader within the Product and Product development organization using her customer obsession mindset.
Jason Lane Sellers, CCSP
CFO
LexisNexis Risk Solutions | Director, Solution Consulting
Jason Lane Sellers is Director of Fraud & Identity at LexisNexis Risk Solutions, which provides an end-to-end platform for digital identity intelligence and trust decisioning. He is a highly experienced fraud and revenue assurance professional who has been working in the Fraud & Risk areas of the telecom industry for over 25 years, with leading global operators.
Jason served as President of CFCA between 2017 and 2020
and was previously the vice-chair of Fraud Intelligence subgroup of the GSMA Fraud Forum, and one of the team leaders of the Forum’s Fraud Management Group.
Jason’s expertise encompasses fraud and risk prevention strategy, operational effectiveness, fraud prevention technology and solutions and risk prevention best practice.
Steve Schwed
COO
Verizon | Senior Manager- Ethics and Investigations
Steve began his career in telecommunications in 1997 with Bell Atlantic Mobile in their Customer Financial Services group before assuming responsibility for the Executive Relations group for the Philadelphia Region in 2000 followed by managing the Verizon Wireless National Executive Relations Team from 2005 until 2013.
Steve’s involvement with telecommunications fraud began in 2013 while working as a Process Manager in the VZW Customer Service Department and was tasked with addressing issues related to Loss and Policy. Steve officially joined Verizon’s Fraud Strategy Team in 2015. He is a member of various GSMA Forums.
Steve holds a bachelor’s degree in Economics.
Fidel Aponte
Secretary
Araxxe | VP Latin-America & Caribbean
Fidel has been working in the telecommunications industry for over 28 years. Before joining Araxxe as VP Latin-America, he worked for Ericsson as Senior Operational Consultant, where he was leading the revenue assurance consulting projects across Latin America.
Fidel also worked for Cable & Wireless Communications, where he held a variety of roles including Revenue Assurance Manager for the Americas & Caribbean Region (where he was also responsible for billing and fraud management teams in some of these operations), as well as Revenue Assurance Manager, Interconnection Manager, and Senior BSS & Mediation Analyst during his tenure at C&W Panama.
Fidel brings over a quarter of a century of telecommunications experience to CFCA, as a board and committee member, proactively supporting and contributing to CFCA’s ongoing strategic initiatives. Fidel joined the CFCA board in 2021.
Laura Weaver
Director
Hawaiian Telcom | Toll Fraud and SOX Auditor
Laura has been in the telecom industry for 20 years with most of this time at Hawaiian Telcom. With a strong background in IT, the first years at Hawaiian Telcom were spent converting systems from Verizon Hawaii to Hawaiian Telcom after the company sale.
Supporting internal teammates thru IT needs was paramount as they supported our external customers during this conversion. When responsibilities changed to telephony fraud, a learning curve followed. Thanks to CFCA and its members, fraud education accelerated. Hawaii is somewhat unique with a large percentage of call traffic being International – however, CFCA meetings continue to provide valuable knowledge on fraud trends and proves the same fraud traffic Hawaii experiences is NOT unique. Customer service is a significant part of fraud control at Hawaiian Telcom. Continued work in auditing and a personal commitment to premier customer service is a benefit in “Knowing your Customer” and reviewing traffic for fraudulent activity.
Howard Lang
Director
AT&T |Expert Member of Technical Staff
Howard is an Expert Member of Technical Staff at AT&T Laboratories in the Wireless Network Architecture Division, where he specializes in consumer protection services.
Howard’s commitment to innovation is demonstrated through dozens of patents in telecommunications technology, with more pending. He holds dual Master’s degrees—Electrical Engineering from Washington University in St. Louis and Computer Science from the University of Pennsylvania—and is a Professional Engineer licensed in five states. Howard’s background as a magician gives him unique insights into deception and misdirection, enhancing his approach to detecting fraudulent schemes.
Mary Hochheimer, CCSP
Director
Sinch | Senior Fraud Manager
Mary Hochheimer has been in telecommunications for 38 years, with the last 25 years focused on fraud management. Her experience includes a variety of roles at Rochester Telephone, Time Warner Telecom, Frontier Communications, PAETEC and Windstream.
Mary is presently a Senior Fraud Manager at Sinch, managing the voice fraud operations and KYC teams.
Terry Powell, CCSP
Director
Lumen | Security Specialist IV
Terry has been in working in Fraud for 30 years, beginning at the former MCI’s High Toll Detect group where they just had just deployed their first fraud management system to detect PBX hacking, call/sell operations, and payphone fraud for enterprises in 1995.
In 2000 he was hired by Williams to work in their communications subsidiary (Williams Communications/WilTel). Over the next two decades, they have gone through several major changes and acquisitions, including being purchased by the former Level 3 Communications. Subsequently there were several more acquisitions of well known providers which formed the current organization of Lumen Technologies where he is currently serves as a Senior Security Specialist. He has served on the board of directors for the CFCA since 2020 and have been the co-chair of several committees during his tenure.
Adam Falus
Director
T-Mobile CZ | Credit Risk & Fraud Management Senior Manager
Adam is the Credit Risk & Fraud Management Senior Manager at T-Mobile Czech Republic a.s. and Slovak Telekom, a.s. and has been working at T-Mobile since 1996 and has over 30 years of telecommunications fraud and risk experience.
Adam is a keen fraud collaborator, looking to share his knowledge and experiences, whilst also learning of others, Adam recently presented at CFCA’s 2024 Summer Educational Event in London on the his experiences with solution and AI based tools used for detection of CLI spoofing in T-Mobile. Adam and T-Mobile Czech Republic will be hosting the 2025 Summer Educational Event in Prague in June.
Adam studied electrical engineering and has a degree in Business Economics, Business Economics – Marketing from the University of Economics and Management, Prague.
Ryan Karnas
Director
Somos | Senior Director, Product Management
Ryan is Senior Director of Product Management at Somos and is responsible for the commercial product portfolio. Ryan has been in telecommunications for over 20 years and has developed a wealth of knowledge in numbering and database administration services.
He has a passion for building innovative solutions to help solve complex challenges, particularly around mitigating and removing fraud from telecom networks. He joined Somos in 2014 where he has led the development and launch of numerous commercial products.
In 2023, Ryan joined the CFCA Education Committee as Co-Chair where he helps guide the vision of continuing fraud education, and regularly speaks at CFCA events and other industry events. Ryan holds a bachelor’s degree in marketing from Northeastern University, and an MBA from The George Washington University School of Business.
Guy Pearson
Director
Bank of America | Senior Vice President
Guy leads the external threat engagement team at Bank of America which is responsible for identifying and pursuing phishing, unlawful text and voice activity, impersonations on social media and other external threats to clients and associates.
Kevin Rupy
Director
Wiley Rein | Partner
Kevin is a partner in the Telecom, Media & Technology (TMT) Practice at Wiley Rein, LLP, and has twenty-five years of experience in the communications legal field.
Ben Castro
Director
YouMail | Senior Director, Industry Trust & Fraud Mitigation
Ben is relatively new to the telecommunications industry, with 6 years of experience. In that time, he has focused on revenue assurance activities, created and implemented hyper-focused exception reporting, and led process improvement initiates, with the use of automation.
Ben joined the CFCA in 2022, the same year he joined UScellular’s fraud team, as the Fraud Control and Reporting manager. Ben has been able to provide a fresh set of eyes and new perspectives, as it relates to identifying and controlling fraud.
Ben holds an associate degree for Web Software Development from Madison College. He is currently enrolled at Arizona State University, completing the Business (Information Security) program.
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Clint Breithaupt
Director
Spectrum | Director, Corporate Physical Security
Clint Breithaupt received a Bachelor of Science Degree in Criminology from Kansas State University and is a Licensed CFE. He worked as a law enforcement officer in the state of Kansas before joining the corporate world at Sprint Corporation where he was employed for 19 years in their Fraud Department.
Beginning in 2019 Clint was recruited to implement this same type of fraud methodology in Charter Communications Fraud Department. This new version of CAT now included all Internal Fraud activity being perpetrated by internal employees as well as continuing their work with law enforcement agencies around the United States in Handset Trafficking investigations.
Clint transitioned to Charter Communications Corporate Physical Security Department where he now works as the Director of Loss Prevention. Clint has previously been invited to share his 25 years of fraud expertise at national conferences to include the IAFCI, TRMA, NCFTA, CFCA as well as his local Kansas City Chapter of AFCE.
CFCA Administration
CFCA are proud to be working with Lateral Alliances who undertake all the organisations administration, social media, event management, finance administration and website management to ensure our members are supported and receive the best service.
Lateral Alliances is a business management consultancy focusing on business management, business development, marketing and event management. Lateral Alliances has over 30 years of telecoms risk management sales, marketing and business development. Lateral Alliances support CFCA in all facets of organisation activities including marketing, social media, event management, administration support, financial administration, membership, sponsorship, etc.
Sara Whitwell
Operations Manager
Sara supports the board and committees to undertake the administrative activities to ensure that CFCA can progress with its activities and objectives.
Sara has been in the telecoms risk management industry undertaking marketing activities for many years and works alongside her colleagues in Lateral Alliances to support CFCA.
Sue Ayer
Financial Administration
Sue supports the CFO of CFCA and the board to ensure all financial aspects are managed in a timely and professional manner. This includes collecting membership dues, sponsorship fees and supporting her colleagues in Lateral Alliances to support CFCA.
Sue has worked in finance and administration for over twenty five years.
Luke Taylor
Association Administration
Luke has over twenty years experience in the telecommunications risk management industry. Previously a board director of a risk management vendor.
Luke founded Lateral Alliances in 2018 and has worked with a number of businesses in consulting, marketing, business development and advisory.
luke.taylor@lateral-alliance.co.uk
Interested in joining CFCA?
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