While in the Federal Regulatory organization, she was responsible for consumer and accessibility federal regulatory issues.  In that role she was instrumental in managing the Industry Robocall Strike Force and she chaired the Industry STI-GA Board.

She currently consults on Telecommunications Policy issues and serves on the ATIS team as Principal International Communications and Policy.

Linda began her career in California at Pacific Bell in the Financial Management organization responsible for revenue forecasting and financial analysis of regulatory issues.  She has a Master of Administration Degree and a Bachelor of Arts Degree in Economics from the University of California, Davis.

He began his professional career in 1986 at the R&D Center of Deutsche Bundespost in Darmstadt, where he worked on the development of mobile telecommunications services. In various roles, including Product Manager for Analog Mobile Phone Services, Billing Manager, and Business Design Manager, he was involved in the development and implementation of telecommunications services and business processes. Among his early achievements was leading the implementation of the first Mobile Voice Mail System in a public mobile telephone network.

From 1994 onward, Axel increasingly specialised in telecommunications fraud management. Within Deutsche Telekom Group, he held senior fraud-management positions across several organisations, including DeTeMobil Ltd., T-Mobil Deutschland Ltd., and T-Mobile Deutschland Ltd. He became a key founding member of Deutsche Telekom Group’s fraud management cooperation and subsequently led the harmonisation and coordination of fraud management activities across the Group.

From 2007 to 2014, Axel played a leading role in the GSMA Fraud Forum, serving first as Vice Chair from 2007 to 2009 and subsequently as Chair from 2009 to 2014. As a founding member of the GSMA Fraud Forum Memorandum of Understanding, he contributed to establishing an environment for international cooperation and the exchange of information, experience, and best practices among mobile operators worldwide.

During his GSMA engagement, Axel also contributed to the implementation of NRTRDE (Near Real-Time Roaming Data Exchange), supporting the exchange of roaming information between participating operators in near real time to strengthen fraud detection and prevention.

In Germany, Axel was a key founding member of the German Fraud Forum (Deutsches Fraud Forum – DFF) and served as a member of its Board. He also established professional cooperation with CITA/CFCA in 1995, further extending his involvement in international telecommunications fraud cooperation.

Louis was also involved in Action Fraud UK. Action Fraud was the UK’s national reporting centre for fraud and cybercrime, which was replaced in December 2025 by a new service called Report Fraud.
Run by the City of London Police, Action Fraud previously served England, Wales, and Northern Ireland as a central contact point for the public and businesses to report scams, online fraud, and internet-enabled crime

Since retiring Louis volunteers in numerous roles including Telecoms Fraud advisor and Magistrate.

Among other achievements, he co-founded the German Fraud Forum in 1998 with colleagues from other telecommunications companies. He led the German Fraud Forum as its Chairman for many years. In 1999, Dieter became a member of the CFCA (Communication Fraud Control Association). From 2005 to 2006, Dieter served on the CFCA Board of Directors and was a long-standing member of FIINA (Forum for International Irregular Network Access) and ETNO (European Telecommunications Network Operators).

Establishing and managing the Security Situation, Emergency, and Crisis Management department within Corporate Security were among the challenges he successfully mastered. His responsibilities at Deutsche Telekom included handling incidents within the group and further developing national and international crisis management. After leaving Deutsche Telekom, Dieter spent two and a half years at Boehringer Ingelheim, where he established crisis management within the corporate security department.

From 2019, Dieter was responsible for Corporate Crisis Management and Travel Risk Management in the Corporate Security department of Fresenius SE & Co. KGaA (e.g., Fresenius Medical Care, Helios, Quirónsalud, Fresenius Kabi).

After his retirement on July 1, 2022, Dieter was appointed to the University of Public Administration in Bremen, where he teaches in the Risk and Security Management degree program.

Dieter now brings his professional experience and voluntary commitment as a lecturer to the Steinbeis University Berlin, Institute for Public Health and Healthcare, Essen, and the German Red Cross Academy, North Rhine Regional Association, in the part-time Bachelor of Arts degree program with a specialization in Emergency and Crisis Management.

Within the German Business Travel Association (VDR), Dieter is a member of the Security Expert Committee and an expert in Travel Risk Management. Through the VDR Academy, Dieter regularly conducts training seminars on ISO 31030 “Travel Risk Management” for travel managers in SMEs, also giving presentations on situation management and travel security at the Simedia Academy, where he conducts intensive training sessions for Travel Risk Managers.

In 2025, Dieter was appointed to the advisory board of the Association for Security Technology, a position he holds on a voluntary basis.

He participates in a number of standards bodies and trade associations, including the 3GPP, GSMA, and IETF. Travis serves on several advisory councils, including the FCC Communications Security, Reliability, and Interoperability Council (CSRIC).

Travis has authored several technical books, including “Signaling System #7,” “Session Initiation Protocol,” “IP Multimedia Subsystem,” and “LTE Signaling With Diameter,” all published through McGraw-Hill. His book, “Telecommunications Protocols” is still used in colleges and universities today for teaching the fundamentals of telecommunications, and is printed in four languages.

Travis holds several patents focusing on cyber security and fraud solutions, and has lectured at colleges, universities, and industry events all over the world. He is currently the head of the Cybersecurity Office at Oracle Communications.

Mark joined CFCA in 2008 and was a board member for six years between 2010 and 2016 contributing to a number of fraud initiatives and representing international telecoms experiences at CFCA.

Mark holds an Undergraduate degree in Business Studies, Post Graduate Diploma in Management and a Bachelor of Arts – Organisational Studies and Political Science.