In 2007, Andy was selected to head the National Police Chiefs’ Council (NPCC) DCG Futures Group, a strategic body focused on researching the risks and opportunities associated with emerging communications products and services.

Following his retirement from operational policing  Andy was awarded Order of the British Empire (OBE) for services to Law and Order in the Queens New Years Honours 2020.

Andy spent 12½ years as a member of police staff working on behalf of the National Police Chiefs’ Council with Home Office OSCT (Office for Security and Counter-Terrorism).

His latter role involved researching new and emerging digital technology and, during this period, he designed and introduced the annual international conference and training programme delivered for the law enforcement community, stakeholders, and the industry.

Andy remained actively engaged with law enforcement, continuing to consult and advise on matters related to telecommunications and crime.

In 2024, he was appointed Chief Executive Officer of TUFF, bringing his extensive experience and insight to the forefront of industry efforts to combat telecoms-enabled fraud and crime.

With more than twenty years of experience in enterprise mobile communications, Robert works closely with customers, partners, and industry organizations worldwide to help businesses deliver seamless, scalable, and innovative communication experiences across messaging, voice, email, and emerging digital channels.

Prior to founding Sinch, Robert held commercial leadership positions at Mblox and Digital River, where he focused on global mobile messaging and digital commerce. He is widely recognized as a thought leader in business messaging, RCS, AI-driven communications, and the future of customer engagement.

Robert founded CLX Communications, better known as CLX, in 2008 with Johan Hedberg, Kristian Männik, Henrik Sandell, Björn Zethraeus and Kjell Arvidsson.

CLX went on to acquire and integrate numerous allied businesses including Mblox, Symsoft and Vehicle. They purchased Sinch in 2016 and subsequently rebranded their entire business as Sinch in 2019.

Robert holds an MSc in Industrial Engineering and Management from Linköping Institute of Technology.

Robert is Chairman of the Mobile Ecosystem Forum (MEF) 

In 1994, he founded Jetstream Communications, a venture-backed supplier of packet voice equipment for telecommunications carriers; that business was sold to Paradyne Corp. in 2002.

Prior to that, he held engineering management positions in the supercomputer group at Control Data Corp., at Prisma Corp.,and at Tricord Systems.

David grew up in Urbana, Illinois, graduating from University High School in 1976 and from the University of Illinois in 1979, with a Bachelor of Science degree in Electrical Engineering.

From 1973 through 1979, he worked at the University’s Computer-based Education Research Lab as a student programmer on the PLATO system.

PLATO was a distributed computer-based learning system that was created at the University of Illinois. It was the first generalized computer assisted instruction system.

In 2007 David started ZipDX, which delivers telephone and web-based virtual meeting capabilities that aren’t available from other conferencing providers for secure meetings, dynamic training with breakouts, multilingual conferences with human interpreters, and other unique applications.

In 2017 he built www.TxtDID.com, which allows landlines and VoIP telephone numbers to send and receive text messaging. Most individuals have moved to mobile phones, which have inherent texting capability. But users of traditional phones were excluded from the texting world. TxtDID puts them on equal footing.

Since 2013, David has been heavily involved in the battle against illegal robocalls.

In addition, Steve was responsible for maintaining the relationship and service level commitments for responses to consumer complaints for the various Attorneys General, The FCC and other regulatory and consumer advocacy groups.

Steve has been with Verizon for nearly 29 years, Long Term Fraud Strategy Manager, Senior Fraud Strategy Manager, Senior Manager, Strategic Threat Operations (STOp), Verizon Investigations, Senior Manager- Ethics and Investigations.

Steve’s involvement with Telecommunications Fraud began in 2013 while working as a Process Manager in the VZW Customer Service Group and was tasked with addressing issues related to Loss and Policy. Steve officially joined Verizon’s Fraud Strategy Team in 2015. He is a member of various GSMA Forums and proactive member of the CFCA. Steve holds a bachelor’s degree in Economics and speaks frequently regarding handset Fraud Losses.

Steve has been on the CFCA Board of Directors since xx and heavily involved in initiatives and supporting activities including –chairing the HTTF – Handset Trafficking Task Force and was President between 2024 and 2026.

Louis was also involved in Action Fraud UK. Action Fraud was the UK’s national reporting centre for fraud and cybercrime, which was replaced in December 2025 by a new service called Report Fraud.
Run by the City of London Police, Action Fraud previously served England, Wales, and Northern Ireland as a central contact point for the public and businesses to report scams, online fraud, and internet-enabled crime

Since retiring Louis volunteers in numerous roles including Telecoms Fraud advisor and Magistrate.

While in the Federal Regulatory organization, she was responsible for consumer and accessibility federal regulatory issues.  In that role she was instrumental in managing the Industry Robocall Strike Force and she chaired the Industry STI-GA Board.

She currently consults on Telecommunications Policy issues and serves on the ATIS team as Principal International Communications and Policy.

Linda began her career in California at Pacific Bell in the Financial Management organization responsible for revenue forecasting and financial analysis of regulatory issues.  She has a Master of Administration Degree and a Bachelor of Arts Degree in Economics from the University of California, Davis.

Louis was also involved in Action Fraud UK. Action Fraud was the UK’s national reporting centre for fraud and cybercrime, which was replaced in December 2025 by a new service called Report Fraud.
Run by the City of London Police, Action Fraud previously served England, Wales, and Northern Ireland as a central contact point for the public and businesses to report scams, online fraud, and internet-enabled crime

Since retiring Louis volunteers in numerous roles including Telecoms Fraud advisor and Magistrate.

While in the Federal Regulatory organization, she was responsible for consumer and accessibility federal regulatory issues.  In that role she was instrumental in managing the Industry Robocall Strike Force and she chaired the Industry STI-GA Board.

She currently consults on Telecommunications Policy issues and serves on the ATIS team as Principal International Communications and Policy.

Linda began her career in California at Pacific Bell in the Financial Management organization responsible for revenue forecasting and financial analysis of regulatory issues.  She has a Master of Administration Degree and a Bachelor of Arts Degree in Economics from the University of California, Davis.