Posted by Jacob Howell, Subex When accessing personal information or conducting an online transaction, a One Time Password (OTP) is typically all that’s required to verify your identity. Although OTPs provide an extra layer of security, issues do arise. Jacob Howell,...
Making a difference when it comes to fraud prevention
Where Communication Professionals Go to Know
Archives - Month: August 2022
Using real-time communications to defend against fraud
Posted by Fernando Lopez, FICO Fraud has always undermined profitability and customer experience (CX). According to CFCA, 51% of service providers report fraud alerts continue to trend upwards for their companies. Similarly, 64% report fraud losses have held firm or...
Subscription fraud: 6 must-have analytics capabilities to beat it
Posted by FICO Subscription fraud continues to be among the most prevalent methods of fraud service providers suffer, with worldwide losses from this group of scams exceeding USD$2.0 billion in 2021, according to CFCA. Technology advancement is driving the evolution...
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