Summer of Education: The Rise of Voice Fraud: To Block or not to Block, That is the Question
Facilitator: Avnish Chauhan, Mobileum

Abstract:

Network attacks are on the rise and becoming more sophisticated. They are perpetrated using more than one protocol, often at the same time. This session aims to provide a brief understanding on how to detect and stop malicious or unwanted voice traffic whilst protecting the network and meeting regulatory obligations.

Everyone wants their voice to be heard. And what better than if it makes the sound of money - cha-ching! The reality is that today fraudsters and scammers are making a good living from perpetrating voice fraud and attacks on unsuspecting users. From this session, you can learn about various voice fraud schemes such as Robocalling, Wangiri, IRSF, and Caller ID Spoofing, and how to effectively block those calls from affecting your subscribers.

Time:  11:00am Eastern/3:00pm GMT

 

Live International Information Collaboration 9-July-2020
Facilitator: Luke Taylor, Lateral Alliances

Abstract:

These sessions are aimed at building a collaborative network of international operators to discuss current issues, trends and threats in communications fraud. These have included roundtable discussions, technology tutorials, and sessions on specific fraud cases delivered by industry experts and fraud professionals. This is an opportunity for telecom services providers to network, share and learn through discussion.

Time: 7:00am Eastern/11:00am GMT

 

Summer of Education: Mobile Industry Cyber Security and Fraud Observations and Incidents during COVID-19
Facilitator: David Rogers, GSMA and Copper Horse

Abstract:

GSMA’s Fraud and Security Group Chairman, David Rogers explains the background and detail of the group’s work on its report into observations and incidents during the March-April 2020 timeframe of the Covid-19 pandemic. The full report can be found at the following link: https://www.gsma.com/newsroom/resources/covid-19-mobile-cyber-security-fraud-threat-observations-and-incidents/

Time: 11:00am Eastern/3:00pm GMT

 

Summer of Education: The Billions of Threats to Our Networks
Facilitator: Travis Russell, Oracle

Abstract:

IoT represents the largest threat to the security of networks, especially 5G. But why, and why is i two difficult to protect networks from the threats brought by “things”? We will explore what the threats are, how they effect users of these “things” and provide some guidance on what can be done to protect our world’s critical infrastructure from attack.

Oracle Communications is proud to be the featured speaker at this webcast.  Please note that information submitted on the registration form will be shared with Oracle Communications and you may subsequently be contacted by Oracle Communications.

Time: 9:00am Eastern/2:00pm GMT

 

Summer of Education: How Roaming Signaling Security Can Contribute to Effective Fraud Mitigation
Facilitator: Ewout Pronk, NetNumber/GSMA

Abstract:

The DESS group in the GSMA has introduced inter-network signaling security by design in 5G as well as a retrofitted version for LTE. Learn how these initiatives work and how they can contribute to successful fraud management for both LTE and 5G networks.

Time: 11:00am Easter/3:00pm GMT

 

Summer of Education: TRACED Act Implications for Smaller and Rural Voice Providers
Facilitator: Michael Romano, NTCA

Abstract:

A discussion of the twists and turns of implementing the TRACED Act from the perspectives of smaller operators, including what it means for their customers and interactions with other providers.

Time: 1:00pm Eastern/5:00pm GMT

 

Summer of Education: 9-1-1 and Emergency Services Infrastructure
Facilitator: Chandy Ghosh, Inteliquent

Abstract:

The Dept. of Homeland Security and FCC's PSHSB (Public Safety & Homeland Security Bureau) set guidelines on how United States Critical Infrastructure should be managed.  In this session, we will discuss some of the requirements as well as the complexity and challenges of managing such an environment.

Time: 11:00am Eastern/3:00pm GMT

 

Summer of Education: A2P Mobile Messaging: How Industry Has Reshaped the Ecosystem to Control Abuse
Facilitator: Alex Bobotek, M3AAWG Technical Committee/AT&T

Abstract:

The mobile messaging industry, in its quest to open what began as a personal-messaging-only medium to mass and mechanized communications, has adopted a new framework that helps to prevent abuse while ensuring high deliverability of wanted messages.  It involves sender transparency, registration, optional sender vetting, and spam filter policies that take all of these into consideration.

Panel Member:
Lori Leong, Syniverse; Mike Reading/Kevin San Diego, Proofpoint; Soren Schaft, Kaleyra

Time: 11:00am Easter/3:00pm GMT

 

Summer of Education: US Streaming Service Case Study
Facilitator: Parul Sharma, LexisNexis Risk Solutions

Abstract:

Consumers are demanding elegant, frictionless digital customer experience. But traditional methods of preventing fraud only add friction, causing customer experience to come up short of consumer expectations.  Learn how a U.S. streaming video provider leveraged digital and physical identity in a layered, risk-appropriate workflow to prevent more fraud while also improving the experience for good, trusted customers.

Time:  1:00pm Eastern/5:00pm GMT

 

Summer of Education: Nothing Stops Robocallers - Not Even a Global Pandemic!
Facilitator: Aaron Foss, Nomorobo

Abstract:

This session will be a follow-up to the session Aaron presented on 7 April 2020 diving more into the details and trends seen for scams during the COVID-19 Pandemic.  It's true - scammers are taking advantage of COVID-19 to rip people off. They are offering "free" testing kits, home virus sanitation, health insurance and more. And with everyone on social isolation, many, many more people are at home, especially senior citizens.

Join us to learn more about:
• What are the latest COVID-19 related scams?
• Are good robocalls being stopped?
• What is happening with overall robocall volume?
• What is the FTC and FCC doing to help?

We will also open the call for an interactive and open discussion regarding how we can all collaborate and coordinate against the COVID-19 scams.

Time: 11:00am Eastern/3:00pm GMT

 

KNOW STIR/SHAKEN 21-July-2020
Facilitator: Alec Fenichel, TransNexus

Abstract:

This will be a monthly call focused on the subject of STIR/SHAKEN.  This call will cover industry updates regarding implementation, integration, roadblocks, timeframes and more.  This will also be an interactive time for participants to share information, ask questions and network with industry experts, vendors and operators.

Time:  2:00pm Eastern/6:00pm GMT

 

Summer of Education: Account Take Over (ATO)
Facilitator: Michelle Wheeler and Lou Spadafora, Payfone

Abstract:

In these times, with more transactions being placed in the call center, frauds are taking advantage of how overwhelmed the centers are. The need to balance between the customer experience and accurate authentication puts agents in a difficult position. In this session we will discuss best practices to make call centers more efficient while protecting against fraud.

Time: 11:00am Eastern/3:00pm GMT

 

Summer of Education: Machine Learning based Behavior Analysis
Facilitator: Ahmad Tantawy, Hewlett Packard Enterprise

Abstract:

In the continuous fight against bypass and international revenue share fraud, having the right tools to investigate and analyze behavioral changes is crucial.  Join to learn how machine learning based behavior analysis is helping analysts get on top of the fight.

Time:  10:30am Eastern/2:30pm GMT

 

Summer of Education: Advanced Threat Detection’s Efforts to Stay Left of Theft
Facilitator: Roxanne Ruminski and Mike Wysong, Comerica Bank

Abstract:

This presentation will provide the financial industry perspective of BEC, credential replay attacks, malware, “dopplebankers”, and other phishing campaigns.

Time: 11:00am Eastern/3:00pm GMT

 

Summer of Education: SMS Spoofing in the life of a Small Carrier
Facilitator: Amber Kerr, Union Wireless

Abstract:

A real life example of identification, resolution and prevention of SMS Spoofing incurred by a small carrier.

Time: 11:00am Eastern/3:00pm GMT

 

Summer of Education: Fraud Loss Down for Telcos . . . . But Fraud Attacks Are Not
Facilitator: Simon Marchand, Nuance Communications

Abstract:

Time: 11:00am Eastern/3:00pm GMT

 

Summer of Education: Ringless Voicemail - A New Frontier for Robocallers?
Facilitator: Lulia Barakat, Verizon

Abstract:

Have you experienced a voicemail suddenly appearing even though you may not have heard the phone ring?   Welcome to what may be a new horizon for robocalling: Ringless VM.  In this talk, we’ll explain how ringless voicemail works, the business drivers, and how Verizon has used analytics to identify ringless voicemail campaigns and those which are scams.

Time: 1:00pm Eastern/5:00pm GMT

 

Summer of Education: Get to Know EUROPOL: EC3 – European Cybercrime Center
Facilitator: Patrick Bergot, EUROPOL

Abstract:

EUROPOL will take us through a general presentation about who EUROPOL is, their work with improving cooperation between Law Enforcement Agencies and their action to try to tackle International Revenue Share Fraud, and details on their work on Cyber-Telecom Crime and their CyTel Group.

Time: 11:00am Eastern/3:00pm GMT

 

Summer of Education: Re-imagining Risk Management for the New "Touchless Retail" Reality
Facilitator: Tracy Manning, LexisNexis Risk Solutions

Abstract:

As stores re-open amidst the COVID-19 pandemic, telecommunications providers and other retailers are rushing to evolve the retail customer experience to ensure the safety of both customers and employees. What can the Risk, Fraud & Financial Crime teams do to help their Retail partners achieve this “touchless” retail reality?  Tune in to hear innovative solutions that can help Risk not only be a key driver of the “touchless retail” evolution, but also create more value for the business through additional fraud prevention, substantial workforce efficiencies, and improved customer experience.

Time: 11:00am Eastern/3:00pm GMT