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Know Session Schedule
Know Session Schedule
Utilizing Web technologies and the power and reach of the Internet, the CFCA offers its members access to online sessions scheduled throughout the year.
KNOW includes roundtable discussions, technology tutorials, and sessions on specific fraud cases delivered by industry experts and fraud professionals.
Facilitator: Tim Prugar, CFCA
Abstract:
CFCA Director, and Membership Committee chair, will take us through a presentation highlighting a brief history of the CFCA in our 35th Anniversary year, what we do, benefits of membership, our CCSP Certification program and more. Come learn more about CFCA membership and join us!
Time: 11:00am Eastern/3:00pm GMT
Facilitator: Mitch Thomas, NRTC Managed Services
Abstract:
Learn about the latest challenges and threats as cybercriminals step up attacks during the COVID-19 pandemic. Discover cybersecurity best practices for protecting your employees and business in this new work-from-home reality.
Time: 1:00pm Eastern/5:00pm GMT
Facilitator: Adam Panagia, AT&T
Abstract:
Moderator Adam Panagia, AT&T, will lead a panel in a discussion of what the impact of COVID-19 truly is/was for fraud. With the hypothesized decrease in fraudulent activity across networks during Stay in Place protocol was there an actual positive impact for the telecommunications industry in regards to fraud loss? Was there an increased impact to consumers due to scams? This will be an interactive session with industry thought leaders to discuss their thoughts around how COVID-19 has impacted fraud and risk management throughout the industry.
Panel:
Alex Bobotek, AT&T/M3AAWG
Tim Prugar, NextCaller
Aaron Foss, NoMoRobo
Kevin San Diego, Proofpoint
This is a dual session being hosted by both CFCA and M3AAWG, as part of our strategic partnership, and will be a live session for both CFCA's Summer of Education and M3AAWG's 49th General Meeting.
Time: 2:00pm Eastern/6:00pm GMT
Facilitator: Luke Taylor, Lateral Alliances
Abstract:
These sessions are aimed at building a collaborative network of international operators to discuss current issues, trends and threats in communications fraud. These have included roundtable discussions, technology tutorials, and sessions on specific fraud cases delivered by industry experts and fraud professionals. This is an opportunity for telecom services providers to network, share and learn through discussion.
Time: 7:00am Eastern/11:00am GMT
Facilitator: Jamie Zetterstrom, Intrado
Abstract:
Learn about the latest security settings that can trip up cybercriminals that are compromising conferencing rooms during the COVID-19 pandemic. Discover best practices for protecting your conference rooms content and protecting against IRSF, in this new work-from-home reality.
Time: 11:00am Eastern/3:00pm GMT
Facilitator: Alec Fenichel, TransNexus
Abstract:
This will be a monthly call focused on the subject of STIR/SHAKEN. This call will cover industry updates regarding implementation, integration, roadblocks, timeframes and more. This will also be an interactive time for participants to share information, ask questions and network with industry experts, vendors and operators.
Time: 11:00am Eastern/3:00pm GMT
Facilitator: Alex Graham, Henderson State University (Student); Dr. Anne "Kip" Watson, Braincode Corp
Abstract:
This session will dive into details of understanding your personality through Myer's Briggs testing and how understanding your own personality, along with those of your co-workers, can help you be successful and improve communication in today's Shelter In Place environment and changing world where social interaction is limited. Alex is a Health and Human Performance Major at Henderson State University and Aspiring Applied Sports Psychologist; she has worked under the direct supervision and mentorship of Dr. Anne "Kip" Watson for the past 2 years with a focus on Myer's Briggs and how it applies to mental performance both in athletics and business.
Time: 11:00am Eastern/3:00pm GMT
Facilitator: Chris Drake and Cathy McMahon, iconectiv
Abstract:
Clearly, mobile phone numbers have become THE primary personal identifier. You, undoubtedly use it when confirming a person’s identity, approve a transaction or release personal information. But, are you confident that you understand where your phone number data is coming from, that it’s accurate and legally obtained?
This session will explore the authoritative phone number porting data that exists in the United States, how to legally access it – either directly or through a vendor – and how the data can help you mitigate risk and exposure for your company and your customers.
Time: 11:00am Eastern/3:00pm GMT
Facilitator: David Kaminski, Carlson & Messer LLP and Kevin Rupy, Partner, Wiley Rein LLP
Abstract:
2020 is shaping up to be a seminal year on the regulatory front in a broad range of areas. Industry stakeholders are confronting a broad range of issues, that include landmark legislation on robocalls, pending decisions at the Supreme Court that could dramatically reshape the TCPA, and continuing fallout from the COVID-19 pandemic. The webinar will walk through many of the issues and developments most relevant to industry stakeholders, including:
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Passage and implementation of the TRACED Act. This comprehensive legislation passed by Congress in 2019, has already initiated a flurry of regulatory activity at the FCC. The breadth and scope of the TRACED Act will impact any company operating in the voice space.
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STIR/SHAKEN Implementation. The STIR/SHAKEN mandate will impact the entire voice ecosystem, including network operators, call originators and consumers. The standard raises a host of technological, regulatory and policy issues, several of which will need to be addressed before the June, 2021 deadline.
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TCPA Litigation; Barr v. American Association of Political Consultants. The Supreme Court’s decision in this case could dramatically impact – if not completely vacate – the TCPA. The outcome of this appeal could have significant implications for consumers and telemarketers.
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Significant Increase in Federal/State Robocall Enforcement Actions. In recent months, federal and state agencies have dramatically increased their enforcement actions against a broad range of robocallers. In particular, the DOJ, FTC and FCC are increasingly focusing their efforts on so-called gateway providers.
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Appellate Courts Increasingly Split on ATDS Definition. There a critical petitions for review of TCPA Pending before the US Supreme Court. With the splits of opinions amongst the 2d, 4th and 9th circuits, vs. the 3d, 7th, and 11th Circuits, the ATDS autodialer interpretation issue is absolutely ripe for Supreme Court review. Will the Supreme Court grant review? We provide you our thoughts and more.
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COVID-19 Legislative and Regulatory Activity. The unprecedented COVID-19 pandemic has disrupted the economy and communication networks in an extraordinary manner. Seeking to address this broad disruption, Congress has passed extensive legislation to address the significant repercussions of the COVID-19 pandemic.
Time: 1:00pm Eastern/5:00pm GMT
Facilitator: Alex Bobotek, M3AAWG Technical Committee/AT&T
Abstract:
The mobile messaging community is working to increase the comprehensiveness of its defenses through various data feeds, service provider collaboration and takedowns. Join us for presentations on what we have and where we need to go.
Panel Members:
Ben Coon, WMC; Brad Blanken, Bandwidth; Lodema Steinbach, Twilio; Ian Barlow, FTC; Eric George, PhishLabs; TBD, Google
Facilitator: Sergey Okhrimenko, Lanck Telecom
Abstract:
Join Lanck Telecom as they share their vision of global defense against fraud. As they share their vision and future goals they welcome other operators to participate. Fraud topics to be covered include Robocalling (and CLI Spoofing), IRSF, Call Stretching, Short Stopping, Wangiri and Wangiri 2.0, and Interconnect Bypass.
Time: 11:00am Easter/3:00pm GMT
Facilitator: Jim Bolzenius, Subex
Abstract:
As a part of the presentation, we will cover the following:
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Current trends and risks in Handset and Device sales
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Why telcos need a real-time decisioning system to overcome handset losses
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Leveraging multiple Machine Learning models to uncover unknown and known risks
Insights from Customer Case Study
Time: 11:00am Eastern/3:00pm GMT
Facilitator: Jeff Kirchick, Next Caller
Abstract:
For the last two months, telecommunications professionals and providers have been mobilizing every resource possible to address the intense strain put on networks by increased usage due to stay-at-home orders. But what has the impact been on your IPTF customers? In this session (insert talking head here) from Next Caller will provide a data-driven retrospective on the Call Center Experience during COVID-19 including usage patterns and explanations, traffic anomalies, and fraud schemes that have crept up in the last several months.
Time: 11:00am Eastern/3:00pm GMT
Facilitator: Paul Flanagan and Frederick Van de Weghe, Araxxe
Abstract:
While the P2P SMS business is declining, A2P SMS is a booming market. It is currently valued at about $40 billion per year and growing at 10 to 15% annually, representing one of few pockets of market growth in the industry. This should be good news for operators worldwide, but there is a downside: Termination rates + cheap retail rates + lots of traffic = incentive for fraudsters!
This webinar will provide insights into A2P SMS bypass scenarios, how they impact operators and what to do about it.
Time: 11:00am Eastern/3:00pm GMT
Facilitator: Mahir Emrah Sayin, Fraud & Revenue Assurance Consultant (Formerly Turkcell for 14 Years)
Abstract:
Revenue Assurance means a lot for telcos especially where the profits are going down and the margins get tighter each day for the telco market. Each dollar counts. To keep up with the competition no penny should left behind. But the data is huge and the flows are extremely complex. So what should we do? There is only one single answer to my question and that is, “we need to transform” That’s what we did! I’m Mahir Emrah Sayın and I want to share with you a success story about “How to transform a Revenue Assurance Team?
Time: 11:00am Eastern/3:00pm GMT
Facilitator: Andy Mayo, Vodafone Group
Abstract:
Details coming soon . . .
Time: 11:00am Eastern/3:00pm GMT
Facilitator: Ryan Delgrosso, RingRX
Abstract:
Details coming soon . . .
Time: 1:00pm Eastern/5:00pm GMT
Facilitator: Avnish Chauhan, Mobileum
Abstract:
Detials coming soon . . .
Facilitator: Luke Taylor, Lateral Alliances
Abstract:
These sessions are aimed at building a collaborative network of international operators to discuss current issues, trends and threats in communications fraud. These have included roundtable discussions, technology tutorials, and sessions on specific fraud cases delivered by industry experts and fraud professionals. This is an opportunity for telecom services providers to network, share and learn through discussion.
Time: 7:00am Eastern/11:00am GMT
Facilitator: Travis Russell, Oracle
Abstract:
IoT represents the largest threat to the security of networks, especially 5G. But why, and why is i two difficult to protect networks from the threats brought by “things”? We will explore what the threats are, how they effect users of these “things” and provide some guidance on what can be done to protect our world’s critical infrastructure from attack.
Oracle Communications is proud to be the featured speaker at this webcast. Please note that information submitted on the registration form will be shared with Oracle Communications and you may subsequently be contacted by Oracle Communications.
Time: 9:00am Eastern/2:00pm GMT
Facilitator: Ewout Pronk, NetNumber/GSMA
Abstract:
The DESS group in the GSMA has introduced inter-network signaling security by design in 5G as well as a retrofitted version for LTE. Learn how these initiatives work and how they can contribute to successful fraud management for both LTE and 5G networks.
Time: 11:00am Easter/3:00pm GMT
Facilitator: Michael Romano, NTCA
Abstract:
A discussion of the twists and turns of implementing the TRACED Act from the perspectives of smaller operators, including what it means for their customers and interactions with other providers.
Time: 1:00pm Eastern/5:00pm GMT
Facilitator: Chandy Ghosh, Inteliquent
Abstract:
Details coming soon . . .
Time: 11:00am Eastern/3:00pm GMT
Facilitator: Alex Bobotek, M3AAWG Technical Committee/AT&T
Abstract:
The mobile messaging industry, in its quest to open what began as a personal-messaging-only medium to mass and mechanized communications, has adopted a new framework that helps to prevent abuse while ensuring high deliverability of wanted messages. It involves sender transparency, registration, optional sender vetting, and spam filter policies that take all of these into consideration.
Panel Member:
Lori Leong, Syniverse; Mike Reading/Kevin San Diego, Proofpoint; Soren Schaft, Kaleyra
Time: 11:00am Easter/3:00pm GMT
Facilitator: Aaron Foss, Nomorobo
Abstract:
This session will be a follow-up to the session Aaron presented on 7 April 2020 diving more into the details and trends seen for scams during the COVID-19 Pandemic. It's true - scammers are taking advantage of COVID-19 to rip people off. They are offering "free" testing kits, home virus sanitation, health insurance and more. And with everyone on social isolation, many, many more people are at home, especially senior citizens.
Join us to learn more about:
• What are the latest COVID-19 related scams?
• Are good robocalls being stopped?
• What is happening with overall robocall volume?
• What is the FTC and FCC doing to help?
We will also open the call for an interactive and open discussion regarding how we can all collaborate and coordinate against the COVID-19 scams.
Time: 11:00am Eastern/3:00pm GMT
Facilitator: Alec Fenichel, TransNexus
Abstract:
This will be a monthly call focused on the subject of STIR/SHAKEN. This call will cover industry updates regarding implementation, integration, roadblocks, timeframes and more. This will also be an interactive time for participants to share information, ask questions and network with industry experts, vendors and operators.
Time: 11:00am Eastern/3:00pm GMT
Facilitator: Ahmad Tantawy, Hewlett Packard Enterprise
Abstract:
In the continuous fight against bypass and international revenue share fraud, having the right tools to investigate and analyze behavioral changes is crucial. Join to learn how machine learning based behavior analysis is helping analysts get on top of the fight.
Time: 10:30am Eastern/2:30pm GMT
Facilitator: Amber Kerr, Union Wireless
Abstract:
Details coming soon . . .
Time: 11:00am Eastern/3:00pm GMT
Facilitator: Simon Marchand, Nuance Communications
Abstract:
Details coming soon . . .
Time: 11:00am Eastern/3:00pm GMT
Facilitator: Lulia Barakat, Verizon
Abstract:
Details coming soon . . .
Time: 1:00pm Eastern/5:00pm GMT
