-
Spring into 202ONE: Telco Fraud in 2021: Identify the Human to Prevent More Fraud, More Efficiently.
Spring into 202ONE: Telco Fraud in 2021: Identify the Human to Prevent More Fraud, More Efficiently.
How can new, cutting-edge technologies like linguistic biometrics help us detect fraud that would have otherwise gone unnoticed? And as we move to permanent work-from-home scenarios for contact center agents, what steps can we take to protect end consumers and carrier brands while also increasing agent efficiency and productivity?
Facilitator: Simon Marchand, Chief Fraud Prevention Officer, Nuance
Free