Making a difference when it comes to fraud prevention

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Stories from the Frontlines: Perspectives from Advising Contact Centers and Platform Providers on Fraud Mitigation

Stories from the Frontlines: Perspectives from Advising Contact Centers and Platform Providers on Fraud Mitigation

Contact centers and telephony platform providers are at the front-line of preventing fraudulent and illegal call traffic; however, their job is not easy. Often negotiating myriad regulations and carrier requirements while trying to attract and retain clients and just keep the doors open, they occupy a unique place in the calling environment. Josh Stevens and Michelle Shuster, Mac Murray & Shuster LLP

RND and DNO: WTF?

RND and DNO: WTF?

Join Somos to learn about two exciting new ways to stop unwanted and fraudulent calls: the RND and DNO.
Joel Bernstein: VP of Public Policy, Somos, Inc.
Catherine Palcic: Manager, Strategic Industry Relations & Public Policy, Somos, Inc.

Survey Effectiveness

Survey Effectiveness

Panel discussion with Rene Felber, Head of Internal Audit, TietoEVRY, Jason Lane Sellers, Director, Solution Consulting, LexisNexis Risk Solutions, Jacob Howell, VP, Business Consulting, Subex, and Jussi Makela, Director, ITW Global Leaders Forum on the effectiveness of surveys like the Fraud Loss Survey.

Keynote Speaker – Traci Brown Liar Liar Pants on Fire

Keynote Speaker – Traci Brown Liar Liar Pants on Fire

Discover how to win the game with clients, your boss, team, and prospects. Protect your hard-earned profits and catch would-be fraudsters before they take away everything you’ve worked for. In this fast paced keynote,you'll discover how to use the 9-point fraud spotting system to separate lies from the truth.
Traci Brown - Fraud Busting Body Language Expert | Keynote Speaker | Risk Management Expert | Trial & Investigation Consultant

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Spring into 202ONE: Detecting Call Stretching and OTT Termination

Spring into 202ONE: Detecting Call Stretching and OTT Termination

Stretching and OTT Termination are completely different fraud scenarios, but they have one thing in common – it is hard to detect them using most of the traditional anti-fraud tools and measures, and it is even more difficult to prevent them. What are the main challenges? And what features are required to effectively tackle these kinds of fraud? AB Handshake will be looking at different options and sharing some recent use cases. Presenter: Dmitry Sumin, AB Handshake

Spring into 202ONE: CCSP Program Overview

Spring into 202ONE: CCSP Program Overview

A review CFCA’s Certified Communications Security Professional (CCSP) program.   In this members-only presentation, the benefits of designation will be discussed.  Attendees will learn about program prerequisites, steps to apply, and what to expect in terms of submissions and /or presentations.   Attendees may even discover they already meet prerequisite criteria and can begin the application process immediately!
Facilitator: Mary Hochheimer, CCSP, Inteliquent & Chris Walters, CCSP, Charter Communications

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Spring into 202ONE: The New Cybercrime Landscape: global risks, regional trends and industry opportunities.

Spring into 202ONE: The New Cybercrime Landscape: global risks, regional trends and industry opportunities.

The presentation will go through the findings of the latest LexisNexis Risk Solutions Cybercrime Report covering the second half of 2020.
Details on the latest statistics, fraud attack methodologies, industries, and regional trends will be covered. The insights will be given into details of global trends, regional differences, issues within specific market verticals and the growth of networked fraud, and specific case examples.
Facilitator: Jason Lane-Sellers, Lexis Nexis Risk Solutions

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