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Fall Educational 2024 – Washington, D.C.

Fall Educational 2024 – Washington, D.C.

CFCA is excited to announce our Fall Educational 2024 event. The event will be held in Washington D.C between. Tuesday 15th - Thursday 17th October 2024 Location TBC Further information will be updated as we progress event organisation

Spring Educational Virtual Session – 2022 Handset Fraud Trends, Blocklisting Best Practices and Key Carrier Learnings about Handset Fraud

Spring Educational Virtual Session – 2022 Handset Fraud Trends, Blocklisting Best Practices and Key Carrier Learnings about Handset Fraud

Steve Schwed of Verizon will discuss recent Handset Fraud Trends and Key Learnings about the driving economic forces behind device trafficking. Particular attention will be paid to the restrictions on blocklisting and ASIM locking in some Middle Eastern Countries and Asia and the correlation to handsets being trafficked to that region.

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Spring Educational Virtual Session – The Challenges We Face When Challenging the Robocallers

Spring Educational Virtual Session – The Challenges We Face When Challenging the Robocallers

Analytics have brought us long way when it comes to identifying robocall traffic and figuring out where it comes from. But we all know that not all robocalls are illegal. Content and consent need to be integrated into our analytics. It’s virtually impossible to PROVE an illegal robocall unless you’ve captured the content.

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Spring Educational Virtual Session – Fraud, Anomaly and Robo-Scoring Oh My!

Spring Educational Virtual Session – Fraud, Anomaly and Robo-Scoring Oh My!

The world is not one size fits all when it comes to analyzing traffic. You need to be able to audit ALL your call flows to ensure that fraud, robo-dialing and other anomalies are kept within expected norms. Triangulation is key to effectively mitigate unexpected activity on your network, not just for today but the problems of tomorrow.

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Spring Educational Virtual Session – Applying Advanced Analytics to Combat Internal and External Fraud Threats

Spring Educational Virtual Session – Applying Advanced Analytics to Combat Internal and External Fraud Threats

Balancing fraud protection and customer experience is a challenge faced by many CSP’s today. In fact, in a recent survey by FICO, 71% of consumers ranked fraud protection as their top ranked considerations when selecting a new business. Today, many savvy institutions are using advanced technologies that effectively protect against fraud without negatively impacting the customer experience – all while driving more revenue.

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Spring Educational Virtual Session – Using collective intelligence for fraud prevention and customer scoring

Spring Educational Virtual Session – Using collective intelligence for fraud prevention and customer scoring

The active usage of static databases of unallocated and potentially fraudulent numbers by operators is changing how fraudsters are carrying out their attacks. This concerns classic telecom fraud as well as social engineering scams and imposter fraud. However – while fraudsters are working hard trying to mimic the behavior of real customers – operators and businesses now also have more tools to stay ahead in this race. And using collective intelligence is quickly becoming a must-have component of an effective defense strategy.

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