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Consumer Education Resources Launched

Consumer Education Resources Launched

The Consumer Education Committee was formed to develop and share educational material, with all telecommunications carriers, to help educate consumers on how to protect themselves from being victims of Fraud. The objective is to provide informative information on hot...

Eliminating SIM Box Fraud, Once And For All

Eliminating SIM Box Fraud, Once And For All

Written by AB Handshake While some parts of the world owe their economic growth to the expansion of telecommunications services, this doesn’t come without a cost. With this expansion comes a rise in telecom fraud, with specific forms of fraud spiking in different...

Ending CLI Spoofing, Once And For All

Ending CLI Spoofing, Once And For All

By AB Handshake CLI spoofing has been around for ages. This classic telecom fraud scheme is also one of the most common ones, used in typical fraud scenarios like one-ring scams, robocalls, and eventual phishing. Simple caller ID schemes like this amount to billions...

Fraud Loss Survey 2021 – Deadline Extended

Fraud Loss Survey 2021 – Deadline Extended

The objective of the Global Fraud Loss Survey is to capture a broad view of how much revenue the telecommunications industry is losing, where it is being lost, and what you think the future holds for fraud losses and fraud management. This survey has become a key...

Telecom Fraud – Securing your digital assets

Telecom Fraud – Securing your digital assets

By Jaime Zetterstrom Intrado | VP Information Technology – Fraud and CFCA Board Director By 2025, an estimated 70% of the workforce will be working remotely at least five days a month. … as an engrained, supported, and normalized model" for employees. … of remote...

How AI can help telcos crackdown on sales malpractice

How AI can help telcos crackdown on sales malpractice

No one likes staring at their mobile bill in confusion, then realizing they weren’t told the whole truth when they signed up for their plan. As leading providers use AI to fight professional fraudsters, they shouldn’t overlook its power to help their own agents stay on the right side of the law.

Putting telecom fraud loss into perspective…

Putting telecom fraud loss into perspective…

Luke Taylor, CFCA Administration, Founder, Lateral Alliances Fraud is not a new problem, it is not a first world or third world problem, it is not just perpetrated against innocent consumers. Fraud is undertaken throughout the globe, it impacts individuals,...

Scams and the CFCA

Scams and the CFCA

With the proliferation of scams around the world impacting consumers, businesses, and organisations, it is not a huge surprise that the CFCA name or logo would not be misused for fraudulent purposes by criminals at some time. Sadly that time has come. Over the last...

TOLL FREE TRAFFIC PUMPING: A Carrier’s Impact

TOLL FREE TRAFFIC PUMPING: A Carrier’s Impact

Terry Powell, CCSP, CFCA Board Director and Sr. Security Specialist, Lumen Toll Free Traffic Pumping........it's nearly a household term, or at least an industry term now since most people in the telecom space of the United States has heard of it, or has been a victim...

Call Stretching

Call Stretching

When patience is stretched to the limit Written by AB Handshake The concept behind call stretching is very simple. A fraudulent carrier artificially inflates the duration of a call to be able to charge more money. But how can this be achieved? The duration is measured...

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