Our customer is getting hit with what they are calling robo calls. When they answer the phone they hear a recording and are asked to hold for an agent. Then when the agent is on the phone talking about credit card services, they say they are not interested and ask the caller to please stop calling , then the caller hangs up.
They have called the number back but have not been able to reach a live person.. One number says it is a vacant Sacramento County #. It is possible the numbers are being spoofed. Can you check your network for calls into our customer's number (916) 773-7227. A sample of numbers calling them (916)877-2615, (916) 874-8167 and (916)875-9729. Calls from sample were today in the 1 pm hour. Any assistance would be greatly appreciated. Please contact me if you need any additional information. Stacey Lewis firstname.lastname@example.org (702)310-0766.
Calls terminating to (916)773-7227
Forums: Communication Fraud
Business – Large Enterprise
Fraud Method :
Robo Dialing (Telemarketing Abuse)